IT DX InteRegistered Nurse

Henkel; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A multinational consumer goods company is seeking an IT Support Specialist in Dammam, Saudi Arabia. The role involves providing end-user support for PCs and mobile devices, managing IT inventory, and ensuring effective troubleshooting of support tickets. A Bachelor’s degree in computer science is required, alongside strong knowledge of Microsoft 365 tools and solid communication skills. Join a diverse team that values the uniqueness of all employees and drives innovation in IT solutions.

Qualifications

• Solid knowledge of Microsoft 365 tools like O365, Teams, OneDrive.
• Basic understanding of networking concepts.
• Strong communication and interpersonal skills.

Responsibilities

• Provide first-level end-user support for PCs and mobile devices.
• Install and configure IT equipment.
• Manage IT inventory records and troubleshoot support tickets.

Skills

Customer support

Microsoft 365 tools

Basic networking

Communication skills

Education

Bachelor’s degree in computer science or related field

Job description

About this Position

What you´ll do

• Provide first-level end-user support for PCs, laptops, mobile devices, and collaboration tools
• Install, configure, and maintain PCs, mobile devices, and related IT equipment
• Manage and maintain accurate IT inventory records, including hardware and network assets
• Troubleshoot and resolve IT support tickets efficiently, ensuring high service quality
• Support Microsoft 365 tools including Outlook (O365), Teams, OneDrive, SharePoint, and video conferencing systems (MTR)
• Perform basic LAN troubleshooting and escalate complex issues when required
• Maintain and update network documentation, inventory, and diagrams
• Create and maintain clear user manuals, guides, and technical documentation
• Support system engineering activities related to network and data center operations

What makes you a good fit

• Bachelor’s degree in computer science or a related field
• Solid knowledge of Microsoft 365 tools, including O365, Teams, OneDrive, and SharePoint
• Basic understanding of networking concepts
• Digitalization-driven mindset with an interest in modern IT solutions
• Strong communication and interpersonal skills
• Fluent in English (spoken and written)

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.