HR Business Support Senior Specialist

Zahid Industries; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading HR solutions company in Saudi Arabia is seeking an HR Business Support Senior Specialist to provide comprehensive HR support and expertise. The ideal candidate will have 5-7 years of experience in HR business partnering, possess a Bachelor's degree in Human Resources Management or Business Administration, and have proficiency in SAP Success Factor. This role involves handling employee inquiries, ensuring compliance with labor regulations, and generating analytics reports. A strong customer service orientation and problem-solving abilities are essential.

Qualifications

• Minimum of 5-7 years’ experience in HR with a focus on HR business partnering.
• Bachelor's degree in Human Resources Management or Business Administration.
• Strong understanding of HR policies and best practices.

Responsibilities

• Provide comprehensive HR support to internal stakeholders.
• Handle complex employee inquiries and issues.
• Ensure compliance with labor laws and regulations.
• Coach and mentor HR Business Support.
• Generate HR reports and analytics.

Skills

Excellent problem-solving abilities

Strong customer service orientation

Understanding of HR policies

Proficiency in HR information systems

Ability to analyze HR data

Microsoft Office Suite

English language proficiency

Arabic language proficiency

Education

Bachelor's degree in Human Resources Management

Master's degree in relevant discipline

Tools

SAP Success Factor

Job description

HR Business Support Senior Specialist-HR Search Jobs Job Description
Job Title: HR Business Support Senior Specialist-HR
Posting Start Date: 28/01/2026
Job Location: JEDDAH
Company: Zahid Tractor
Job Description:

Job Summary

• HR Business Support Supervisor plays a crucial role in providing comprehensive HR support and expertise to internal stakeholders, ensuring smooth HR operations, and contributing to the achievement of Zahid Business excellence.
• This Job holder will possess a deep understanding of HR functions, excellent problem-solving abilities, and a strong customer service orientation.

Key Accountabilities

• Handling complex employee inquiries and issues.
• Ensuring compliance with labor laws and regulations.
• Collaborating with HR team for continuous improvement.
• Providing guidance to managers on employee relations matters.
• Coaching and mentoring HR Business Support.
• Workforce management in line with manning charts practice.
• Maintaining accurate employee data in HR system.
• Generating HR reports and analytics.
• Conducting regular audits to identify and resolve data discrepancies.
• Aligning HR practices with industry best practices and legal requirements.
• Collaborating with cross-functional teams to communicate policy changes.
• Handling employee relations issues, investigations, and conflict resolution.
• Conducting investigations into employee complaints or misconduct.
• Advising managers on disciplinary actions and performance improvement plans.
• Contributing to HR initiatives like performance management, employee engagement, and diversity and inclusion programs.

Knowledge, Skills and Aptitude

• Educational Qualifications and Certifications: Bachelor's degree in Human Resources Management, Business Administration, or a related field. A master's degree in a relevant discipline can be advantageous.
• Knowledge: Understanding of HR policies, procedures, and best practices.
• Technical Skills: Proficiency in using HR information systems such as SAP Success Factor.
• Ability to collect, analyse, and interpret HR data to identify trends, patterns, and insights.
• Microsoft Office Suite.
• Language Skills: Arabic is desirable. English is essential.
• Experience: Minimum of 5-7 years’ experience in HR, with a focus on HR business partnering.

Key Interactions

• Key Internal Contacts:
• Talent Acquisitions team
• Talent Management team
• AGA team
• Key External Contacts:
• All Zahid Business units
• Direct Reports: HRBS Specialist