HR Associate Partner, PXT Ops

Afaq - Warehouse Branch - J02; Riyadh; On-site; SAR 400,000 - 600,000; Full time

Job summary

A leading logistics firm in Riyadh is seeking an HR Associate Partner to act as a strategic business partner providing comprehensive HR support. Key responsibilities include handling employee relations, supporting recruitment, and ensuring compliance with employment laws. Candidates should have at least 6 months of HR and customer service experience, with a high school diploma. This role offers opportunities for professional development and a collaborative work environment.

Qualifications

• 6+ months of human resources experience.
• 6+ months of customer service experience.
• Experience in confidential environments.

Responsibilities

• Partner with department leaders to understand business objectives.
• Handle employee concerns, conflicts, and grievances.
• Support recruitment and selection processes.

Skills

Human resources management

Customer service

Microsoft Office

Education

High school or equivalent

Job description

Job Overview

The HR Associate Partner serves as a strategic business partner providing comprehensive human resources support to assigned business units. This role collaborates with management to develop and implement HR initiatives that align with organizational goals while ensuring compliance with company policies and employment laws.

Key Responsibilities

Business Partnership

• Partner with department leaders to understand business objectives and provide HR solutions
• Serve as the primary HR point of contact for assigned business units
• Coach managers on employee relations, performance management, and HR policies
• Facilitate organizational change management initiatives

Employee Relations

• Handle employee concerns, conflicts, and grievances
• Conduct workplace investigations when necessary
• Provide guidance on disciplinary actions and performance improvement plans
• Maintain confidentiality and document all employee relations matters

Talent Management

• Support recruitment and selection processes
• Assist in developing succession plans and career development programs
• Guide managers in performance review processes
• Identify training and development needs

Policy & Compliance

• Ensure compliance with employment laws and regulations
• Interpret and communicate HR policies and procedures
• Maintain accurate employee records and documentation
• Stay current with HR trends and best practices

HR Programs

• Implement and monitor HR programs and initiatives
• Support compensation and benefits administration
• Assist with workforce planning and organizational development
• Contribute to HR metrics and reporting

A Day in the Life

1. Attendance Management
   • Conduct systematic attendance audits
   • Perform attendance verification and compliance checks
   • Review and validate attendance discrepancies
2. Operational Communications
   • Disseminate essential organizational updates
   • Facilitate timely information distribution
   • Ensure effective cascade of critical announcements
3. Employee Engagement Initiatives
   • Maintain regular interaction with associates
   • Conduct structured engagement sessions
   • Monitor and assess employee sentiment
4. Welcome Back Conversations Program
   • Execute formal welcome-back conversations
   • Facilitate reintegration discussions
   • Document return-to-work proceedings
5. Focus Group Discussions (FGD)
   • Organize and moderate structured focus groups
   • Facilitate targeted discussion sessions
   • Document and analyze feedback gathered
6. Management Support Services
   • Address time-sensitive requests from direct managers
   • Provide operational support for management initiatives
   • Execute priority tasks as assigned by leadership

About the Team

HR Business Partner Team Introduction

Our Mission: "To be strategic partners in driving organizational excellence by fostering a high-performance culture, empowering our people, and enabling business success through innovative human capital solutions."

Who We Are: We are a dynamic team of HR professionals dedicated to bridging the gap between business strategy and people management. Our team serves as the vital link between organizational objectives and employee success, supporting approximately [X] employees across multiple business units.

Our Team Structure: HR Director (Team Lead), Senior HR Business Partners, HR Associate Partners, HR Operations Specialists, HR Coordinators

What Sets Us Apart

• Business-First Mindset
  • Deep understanding of business operations
  • Data-driven decision-making approach
  • Strategic partnership with leadership teams
• People-Centric Culture
  • Open-door policy
  • Collaborative problem-solving
  • Emphasis on continuous learning
  • Celebration of diversity and inclusion
• Core Values
  • Trust & Transparency
  • Excellence in Execution
  • Innovation & Adaptability
  • Employee Advocacy
  • Business Acumen
  • Ethical Leadership

Our Approach

• Strategic Partnership
  • Regular business reviews with leadership
  • Proactive solution development
  • Strategic workforce planning
  • Change management support
• Employee Experience
  • Enhanced onboarding experiences
  • Career development programs
  • Engagement initiatives
  • Recognition programs
• Operational Excellence
  • Streamlined HR processes
  • Quick response protocols
  • Regular policy updates
  • Compliance maintenance

Team Achievements

• Successful implementation of [recent HR initiatives]
• High employee satisfaction scores
• Strong retention rates
• Award-winning HR programs
• Innovative HR technology adoption

Working Style and Culture

• Collaborative Environment
  • Weekly team syncs
  • Monthly strategy sessions
  • Cross-functional projects
  • Knowledge sharing forums
• Development Focus
  • Regular upskilling opportunities
  • Mentorship programs
  • Industry certification support
  • Leadership development
• Innovation Hub
  • Digital transformation initiatives
  • Process improvement projects
  • Employee experience enhancement
  • Analytics-driven strategies
• Community Engagement
  • Participation in HR forums
  • Industry networking events
  • Corporate social responsibility initiatives
  • Academic partnerships

Commitment

• Maintaining the highest standards of professionalism
• Delivering exceptional service to our stakeholders
• Staying current with HR trends and best practices
• Creating positive workplace experiences
• Supporting organizational growth and success

Looking Forward

• Adaptive to change
• Forward-thinking
• Solution-oriented
• Employee-focused
• Business-aligned

Qualifications & Experience

• 6+ months of human resources experience
• 6+ months of customer service experience
• 6+ months of Microsoft Office products and applications experience
• High school or equivalent
• Experience in confidential environments
• 1+ years of human resources experience
• 1+ years of customer service experience
• 1+ years of Microsoft Office products and applications experience

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