Housekeeping Supervisor: Lead Cleanliness & Guest Delight

Accor; Turayf; On-site; SAR 60,000 - 90,000; Full time

Job summary

Accor in Saudi Arabia is seeking a Housekeeping Supervisor to oversee daily operations of the Housekeeping Department, ensuring highest standards of cleanliness, hygiene, and guest satisfaction. You will lead a multicultural team, assign tasks, inspect rooms and public areas, and coordinate with Front Office to maintain timely room availability.

The role requires strong leadership, attention to detail, and the ability to work under pressure while upholding hotel policies and brand standards.

Qualifications

• Previous experience as Housekeeping Supervisor or senior Housekeeping role, preferably in a hotel.
• Strong knowledge of housekeeping operations and cleanliness standards.
• Excellent leadership, communication, and organizational skills.
• Ability to supervise and motivate a multicultural team.
• Attention to detail and problem-solving abilities.

Responsibilities

• Supervise and coordinate daily activities of Housekeeping Attendants and related team members.
• Inspect guest rooms, corridors, public areas, and back-of-house areas for cleanliness and presentation.
• Ensure guest rooms are cleaned and prepared according to procedures and timeframes.
• Assign daily tasks and room allocations to housekeeping team members.
• Monitor room status and coordinate with Front Office for timely room availability.
• Handle guest requests, complaints, and housekeeping issues professionally.
• Conduct regular inspections and follow up on maintenance, damages, and lost & found items.
• Ensure proper use, storage, and control of cleaning chemicals, equipment, and supplies.
• Monitor linen and amenity stock levels and report shortages.
• Train and coach team members to maintain high service and cleanliness standards.
• Comply with hotel safety, hygiene, health, and security procedures.
• Support daily reports, inventory and operational follow-up.

Skills

Leadership

Communication

Organizational skills

Multitasking

Team supervision

English proficiency

Job description

Accor in Saudi Arabia is seeking a Housekeeping Supervisor to oversee daily operations of the Housekeeping Department, ensuring highest standards of cleanliness, hygiene, and guest satisfaction. You will lead a multicultural team, assign tasks, inspect rooms and public areas, and coordinate with Front Office to maintain timely room availability.

The role requires strong leadership, attention to detail, and the ability to work under pressure while upholding hotel policies and brand standards.