Housekeeping Manager - Six Senses Amaala

IHG; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel group in Saudi Arabia seeks a Housekeeping Manager to ensure exceptional service within brand standards. The ideal candidate will have substantial management and housekeeping experience in a luxury setting, focusing on maintaining high operational standards while being cost-effective. Responsibilities include overseeing the housekeeping department, enforcing policies, and collaborating with various departments. Fluency in English and relevant educational qualifications are essential for this role.

Qualifications

• Management or supervisory experience required.
• 4+ years of housekeeping/laundry experience in luxury hotels.
• Knowledge of hotel facilities and operations essential.

Responsibilities

• Oversee the efficient operation of the Housekeeping department.
• Ensure adherence to policies, procedures, and best practices.
• Collaborate with other departments for seamless operations.

Skills

Management experience

Housekeeping knowledge

Customer service focus

Cost management

Fluent in English

Education

High School Diploma or equivalent

Bachelor's degree in Hospitality or Business Management

Job description

As Housekeeping Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel/resort.

Duties and Responsibilities

As Housekeeping Manager, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards.

The duties and responsibilities will include:

• Have a thorough knowledgeof all facilities and services offered by the resort includingtype of rooms available as well as their location and layout.
• Support the Director of Roomsand focus on the rejuvenation of the room/public area and laundryexperience
• Have a thorough knowledgeof all facilities and services offered by the resort includingtype of rooms available as well as their location and layout.
• Administer allhousekeeping and laundry facilities and ensure secure environment for all our guests.
• Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
• Work in partnership withFront Office/Guest Services,Reservations and F&B to ensure guest’s needs are determined/metand oversee the overall smooth operation ofHousekeeping department.
• Instill a cost-focused philosophy through training and education.
• Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.

Qualifications

To execute the position of Housekeeping Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• Possess a High School Diploma or equivalent. plus management or supervisory experience and four years’ housekeeping/laundry experience, preferably in a hotel of similar size and complexity. Minimum of aBachelor’sdegree in Hospitality, Hotel or Business Management and more thanfiveyears’ experience in a similar hotel operational role, preferred.
• Fluent in English.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Manager at Six Senses Amaala.It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.

Six Senses Amaala is an equal opportunity employer. This policy applies to all terms and conditions of employment.