Housekeeping Manager

MPC Moving Picture Company; Municipality of Al Shamal; On-site; SAR 120,000 - 150,000; Full time

Job summary

A luxury hotel chain in the Riyadh Region is seeking a Housekeeping Manager to lead the housekeeping department at Faena The Red Sea. The ideal candidate will have a minimum of 3 years of experience in luxury hotel housekeeping, with strong leadership and organizational skills. Responsibilities include overseeing daily operations, conducting quality inspections, and ensuring compliance with safety and hygiene standards. This role is key to delivering exceptional guest experiences and maintaining the luxury service expected at our hotel.

Qualifications

• Minimum of 3 years' experience in luxury hotel housekeeping, with at least 2 years in a supervisory role.
• Strong understanding of compliance, hygiene, and safety standards.

Responsibilities

• Oversee daily housekeeping operations across guest rooms and public areas.
• Conduct quality inspections to uphold brand standards.
• Lead team performance to ensure outstanding guest service.

Skills

Leadership skills

Organizational skills

Communication skills

Education

High school diploma

Hospitality qualification

Tools

PMS systems (Opera Cloud)

Housekeeping applications

Job description

Overview

The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, Faena The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.

Job Description

We are hiring for a Housekeeping Manager to oversee the day-to-day operations of the housekeeping department, ensuring exceptional cleanliness, presentation, and luxury service standards across guest rooms, public areas, and back-of-house spaces at Faena The Red Sea. This role plays a key part in delivering world-class guest experiences by leading team performance, conducting quality inspections, and supporting Forbes-level service execution.

Responsibilities

• Oversee daily housekeeping operations across guest rooms, public areas, and laundry.
• Supervise and support Housekeeping Supervisors and line staff to ensure timely and consistent task completion.
• Conduct quality inspections to uphold Faena brand standards and Forbes 5-Star service expectations.
• Support training initiatives and onboarding programs to elevate service, efficiency, and team capability.
• Monitor inventory levels of linens, amenities, and supplies, ensuring par levels and timely replenishment.
• Collaborate with Front Office, Engineering, and other departments to ensure seamless operations and guest satisfaction.
• Manage shift scheduling, attendance, and labor efficiency while supporting cost control.
• Ensure compliance with local authority regulations, health and safety standards, and property-wide sanitation policies.
• Support lost & found processes, deep-cleaning projects, and VIP room preparations.
• Handle guest requests and service recovery with professionalism, discretion, and care.
• Lead by example in delivering exceptional guest service and operational excellence.

Qualifications

• Minimum of 3 years’ experience in luxury hotel housekeeping, with at least 2 years in a supervisory role.
• Knowledge of PMS systems (Opera Cloud) and housekeeping applications.
• Strong understanding of compliance, hygiene, and safety standards.
• Excellent leadership, organizational, and communication skills.
• High school diploma or equivalent required; hospitality qualification preferred.