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The Red Sea Development Company is seeking a Head Technician to ensure safety, readiness and reliability of all dive equipment across the asset. You will oversee inspection, servicing, repairs and meticulous recordkeeping to keep gear operating according to manufacturer guidelines and local regulations.
This role leads day-to-day technical management, supports pre-opening and post-opening setup, coordinates parts and maintenance planning, and collaborates with operations to deliver a safe,
The Head Technician is a site-based role responsible for ensuring the operational readiness safety and reliability of all dive-related equipment across the assigned asset s The role oversees the day-to-day management inspection servicing repair and recordkeeping of dive equipment ensuring all assets function as intended and are maintained in line with manufacturer recommendations local regulations company standards and operational requirements
Report to the Manager Dive Operation and ensure all dive-related equipment is safe serviceable and operating as intended Lead the day-to-day technical management of diving equipment including inspection testing servicing troubleshooting and repairs Support the planning and development of equipment requirements for current and future dive center assets Provide technical support to other dive center locations as required to maintain consistent equipment standards across assets Work flexibly across site-based remote and office environments in line with operational needs
Support the Manager Dive Operation in preparing setting up and commissioning dive center equipment and related technical components Coordinate with relevant RSG departments during the delivery stage to ensure equipment requirements operational readiness and project milestones are achieved Assist in establishing maintenance schedules inventory controls spare-parts planning and technical documentation prior to opening
Maintain high equipment operating standards with safety as the first priority at all times Ensure all dive center equipment maintenance servicing and repairs are completed professionally accurately and within required timelines Maintain an accurate and up-to-date inventory of all dive-related equipment tools spare parts and technical assets Keep complete and accurate records of inspections maintenance activities servicing repairs faults and corrective actions Coordinate with the Dive Center Manager and operational teams to ensure sufficient spare parts and consumables are available for future servicing and repairs Build effective working relationships with managers colleagues suppliers service providers and operational stakeholders Support the daily running of the dive center by providing technical guidance and ensuring equipment readiness for guests and operational activities
Comply with all relevant functional policies processes standard operating procedures manufacturer guidelines and work instructions to ensure the dive center operates in a safe controlled and consistent manner
Apply safety quality and environmental management policies procedures and controls to protect employees guests and the public ensure legislative compliance support high-quality service delivery and promote responsible environmental practices
Identify and contribute to continuous improvement opportunities across dive center systems maintenance processes equipment practices cost efficiency productivity and alignment with international best practice
Recognized dive equipment servicing certification such as PADI Equipment Specialist PSI-PCI Visual Cylinder Inspector or manufacturer-approved technician certification for major diving equipment brands Recognized breathing-air compressor technician certification such as Bauer Compressor Technician Coltri Compressor Technician or equivalent certification for high-pressure breathing-air compressor systems Certified or qualified cylinder technician with knowledge of inspection testing handling and maintenance requirements Proven experience in servicing maintaining troubleshooting and repairing dive equipment compressors cylinders and related technical assets Strong experience in equipment management inventory control spare-parts coordination and maintenance recordkeeping Good knowledge of diving health safety quality and environmental requirements Valid Fit to Dive Medical certification
Strong written and spoken English communication skills Clear confident and professional communicator with internal and external stakeholders Customer-focused mindset with a positive proactive and can-do attitude Flexible and open-minded approach to changing operational environments priorities and tasks Self-motivated and able to deliver work accurately within agreed deadlines Able to maintain dive-related equipment in accordance with manufacturer recommendations local legislation and company policies Excellent timekeeping attention to detail organization and follow-through Professional reliable and proactive with the ability to act as a positive role model for colleagues Able to work effectively with diverse cultures nationalities and multidisciplinary teams Committed to maintaining the highest possible safety standards for guests employees and equipment users Able to work in a dive resort environment and comply with professional grooming and presentation standards Able to work independently and as part of a team exercising sound judgment and discretion Proficient in Microsoft Office and able to maintain accurate maintenance inventory and administrative records Able to coordinate equipment maintenance planning scheduling documentation and administration
Ability to communicate in an additional language, preferably Arabic. Strong guest experience orientation, particularly within high-end or luxury environments. Experience supporting high-end clientele with professionalism and discretion. Underwater photography or videography skills. Knowledge of marine life identification, including fish, invertebrates, reptiles, and mammals. Gas blending knowledge or certification.