Guest Experience Captain

Rotana Jabal Omar Makkah; Makkah Region; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality provider in the Makkah region is seeking a dynamic and self-motivated Food & Beverage Captain. The role involves providing professional service to guests, overseeing food & beverage operations, and ensuring a memorable experience. The ideal candidate will have a diploma in hospitality and up to two years of experience. Strong customer service skills and knowledge of food and beverage are essential. This is an exciting opportunity to advance your career in a multicultural environment.

Qualifications

• Maximum of two years experience in a similar role.
• Good knowledge in both written and spoken English.
• Previous experiences in minor leadership and supervisory roles are a plus.

Responsibilities

• Perform necessary tasks to service food & beverage according to standards.
• Acquire knowledge of the menu to assist guests.
• Practice good customer relations and attend to complaints.

Skills

Customer service skills

Knowledge of food & beverage

Ability to work under pressure

Leadership

Education

Diploma / degree in hospitality

Tools

Micros

Job description

A leading hospitality provider in the Makkah region is seeking a dynamic and self-motivated Food & Beverage Captain. The role involves providing professional service to guests, overseeing food & beverage operations, and ensuring a memorable experience. The ideal candidate will have a diploma in hospitality and up to two years of experience. Strong customer service skills and knowledge of food and beverage are essential. This is an exciting opportunity to advance your career in a multicultural environment.