Global Order Manager - Energy Grid Solutions

Siemens Energy; Dammam; On-site; SAR 100,000 - 140,000; Full time

Benefits offered by this job

Competitive Salary Package

Targeted Bonus

Opportunities to work on a variety of)

Job summary

Siemens Energy is seeking an Order Manager in Saudi Arabia to ensure seamless order management services for clients. You will handle quoting, processing, fulfillment, and coordination with cross-functional teams to support order entry, dispatch, and payments, while striving for high customer satisfaction and continuous process improvement.

The role emphasizes accurate documentation, collaboration with internal teams, and adherence to standards, policies, and service quality in a fast-paced

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field.
• Proven experience in order management or customer service roles.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in order management software and Microsoft Office Suite.
• Commitment to customer satisfaction and continuous process improvement.

Responsibilities

• Provide comprehensive order management services, including quoting, processing, and fulfillment.
• Ensure timely release of orders while adhering to established standards and policies.
• Monitor and resolve order issues and processing errors to maintain customer satisfaction.
• Collaborate with clients to support order entry, dispatch, and payment processes.
• Prepare and maintain accurate documentation related to order management activities.
• Work closely with internal teams to streamline processes and improve service delivery.

Skills

Order management

Customer service

Organization

Communication

MS Office

Education

Bachelor’s degree in Business Administration / Supply Chain Management

Tools

Microsoft Office Suite

Order management software

Job description

Siemens Energy is seeking an Order Manager in Saudi Arabia to ensure seamless order management services for clients. You will handle quoting, processing, fulfillment, and coordination with cross-functional teams to support order entry, dispatch, and payments, while striving for high customer satisfaction and continuous process improvement.

The role emphasizes accurate documentation, collaboration with internal teams, and adherence to standards, policies, and service quality in a fast-paced