General Manager – Security Company

Confidential; Riyadh; On-site; SAR 400,000 - 600,000; Full time

Job summary

A leading security services company is seeking a highly experienced General Manager to oversee operations and business performance. Responsibilities include defining company strategy, driving revenue growth, and ensuring compliance with regulations. Applicants should have 15-20 years of industry experience, a strong background in managing security operations, and exceptional client relationship skills. This role offers an opportunity to impact market presence and operational excellence in Saudi Arabia.

Qualifications

• 15-20 years of experience in the security services industry with senior leadership experience.
• Proven experience managing manned guarding operations and large security workforces.
• Strong knowledge of Saudi security regulations and MOI requirements.

Responsibilities

• Define and execute the company’s strategy and business plans.
• Drive revenue growth and oversee business development activities.
• Ensure compliance with MOI regulations and licensing requirements.
• Lead budgeting, forecasting, and cost control.

Skills

Business development

Client relationship management

Operational leadership

Strategic decision-making

Risk management

Education

Bachelor’s degree in Business Administration, Security Management or related field

Job description

Job Title: General Manager – Security Company

Company: Confidential

Overview

We are seeking a highly experienced General Manager to lead and manage a security services company providing manned guarding and integrated security solutions across multiple sites and sectors. The role is responsible for overall business performance, operational excellence, business development, and client relationship management, ensuring service quality, regulatory compliance, and sustainable growth. This position will oversee security operations, contracts, workforce deployment, and financial performance while strengthening the company’s market presence.

Key Responsibilities

Strategic Leadership & Business Management

• Define and execute the company’s strategy, business plans, and growth objectives.
• Drive revenue growth through business development, market expansion, and client acquisition.
• Oversee corporate governance, policies, and operational frameworks.

Business Development & Client Relations

• Lead BD activities including opportunity identification, proposal preparation, pricing, and contract negotiations.
• Build and maintain strong relationships with clients, property owners, facility managers, and government entities.
• Ensure high levels of client satisfaction, contract retention, and long-term partnerships.

Operations & Service Delivery

• Oversee end-to-end security operations, including manned guarding, site supervision, and incident management.
• Ensure effective deployment, scheduling, and performance of security personnel across all sites.
• Monitor service delivery against SLAs, KPIs, and contractual requirements.
• Ensure full compliance with Ministry of Interior (MOI) regulations, licensing requirements, and security standards.
• Oversee QHSE compliance, risk management, and audit processes.
• Implement and enforce security policies, procedures, and emergency response plans.
• Lead budgeting, forecasting, cost control, and profitability management.
• Monitor margins, payroll costs, and operational efficiency.
• Approve pricing strategies, contract variations, and commercial terms.
• Lead, develop, and manage security operations teams and site supervisors.
• Oversee recruitment, training, certification, and performance management of security personnel.
• Promote a disciplined, professional, and client-focused security culture.

Qualifications

• Bachelor’s degree in Business Administration, Security Management, or a related field.
• Minimum 15–20 years of experience in the security services industry, with 7–10 years in a senior leadership or GM role.
• Proven experience managing manned guarding operations and large security workforces.
• Strong knowledge of Saudi security regulations, MOI requirements, and licensing frameworks.
• Demonstrated success in business development and key client management.
• Strong commercial, financial, and operational leadership skills.
• Strategic leadership and decision-making.
• Strong client relationship and negotiation skills.
• Commercial and financial acumen.
• Operational discipline and risk management.
• High integrity, professionalism, and accountability.