GCC Nationals: Retail Experience Specialist

Apple Inc.; Saudi Arabia; On-site; SAR 50,000 - 70,000; Full time

Job summary

Apple Retail is where the best of Apple comes together. As a Specialist, you build brand loyalty and create owners of Apple products and services.

You’re dedicated to selling and delivering a customer service experience that is unlike any other, curious, and eager to learn about customers’ needs to customize recommendations. Maintain up-to-date knowledge of Apple products and purchase options, support peers with product guidance, and contribute to an inclusive environment that reflects Apple’s

Qualifications

• Availability to work nights, weekends and holidays as needed.
• Proficient in the local language, written and spoken.
• Knowledge of Apple products and services.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Stay up to date on Apple products, services, purchase options and processes.
• Support peers by sharing knowledge and assisting with ownership opportunities.
• Contribute to an inclusive environment and uphold Apple values.

Skills

Apple products knowledge

Personalized solutions

Multi-tasking

Team collaboration

Curious learner

Confidential information handling

Job description

Apple Retail is where the best of Apple comes together. As a Specialist, you build brand loyalty and create owners of Apple products and services.

You’re dedicated to selling and delivering a customer service experience that is unlike any other, curious, and eager to learn about customers’ needs to customize recommendations. Maintain up-to-date knowledge of Apple products and purchase options, support peers with product guidance, and contribute to an inclusive environment that reflects Apple’s