Fulfillment Center Supervisor, Inbound

Afaq - Warehouse Branch; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Job summary

A major logistics company in Riyadh is looking for an Operations Specialist to oversee shift management at fulfillment centers. The role entails managing teams, ensuring order fulfillment meets quality standards, and cultivating a safe work environment. Candidates should have experience in team management and data analysis, with a problem-solving mindset. This dynamic position includes working flexible schedules, including weekends and holidays.

Qualifications

• Experience managing medium to large teams.
• Experience working with data analysis and decision-making.
• Ability to engage, innovate, and solve problems in a fast-paced environment.

Responsibilities

• Create and cultivate a safe working environment.
• Manage and train Associates for quality service.
• Ensure fulfillment of customer orders per guidelines.
• Provide critical shift information to management.
• Adjust labor allocation to meet forecasts.
• Engage with support functions to address performance issues.
• Solve logistics challenges through data analysis.
• Work flexible hours including weekends and holidays.

Skills

Team management

Data analysis

Problem-solving

Job description

Overview

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain. This is a varied, challenging role and every day is different!

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Qualifications & Experience

• Experience managing medium to large teams
• Experience working with data analysis and/or making decisions based on analysis
• If you are engaging, innovative, supportive, problem solver, and you worked in fast paced environment we want to hear from you!

Inclusion & Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.