Fulfillment Center Supervisor

Afaq - Warehouse Branch; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A logistics and fulfillment company is looking for an Operations Specialist to oversee shift management at their fulfillment centers in Riyadh. This role involves ensuring safety standards, managing teams, and utilizing data to optimize processes. Ideal candidates should have experience with high-performance teams and strong problem-solving skills. Join a dynamic environment where you can grow and make a significant impact on customer satisfaction.

Qualifications

• Experience managing high-performance teams.
• Ability to analyze data for decision-making.
• Familiarity with safety guidelines in a work environment.

Responsibilities

• Oversee shift management in fulfillment centers.
• Cultivate a safe working environment I.D. safety opportunities.
• Train associates to deliver excellent customer service.
• Provide shift-related information to management.
• Adjust labor allocation according to plans.

Skills

Team management

Data analysis

Problem-solving

Safety awareness

Flexibility

Job description

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

Key Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience building and managing large and high performance teams
• Experience with data/analytics and using data to make decisions
• Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.