Fresh Grad: Application Support Engineer (Rotational)

TAWANTECH

Riyadh

On-site

SAR 60,000 - 90,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

TAWANTECH is seeking an Application Support Engineer (Fresh Graduate) in Riyadh to join our rotational shifts team. You will provide first-level technical support for business applications, monitor performance, and assist with deployments and production support.

This role emphasizes analytical problem-solving, basic SQL skills, and strong teamwork in a fast-paced IT environment. You will work with cross-functional teams to ensure continuous service availability, learn new technologies, and grow

Qualifications

Bachelor's degree in electronics/electrical/computer engineering or related field.
Fresh graduate or up to 1 year of experience.
Basic understanding of application support, OS and networking concepts.
Basic knowledge of SQL and databases preferred.

Responsibilities

Provide first-level technical support for business applications and systems.
Monitor application performance and ensure system availability during assigned shifts.
Troubleshoot application issues, analyze incidents, and resolve basic technical problems.
Escalate complex issues to development or infrastructure teams when required.
Monitor system logs, alerts, and scheduled jobs to ensure smooth operations.
Assist in software deployments, testing, and production support activities.
Perform basic database queries and system validation when needed.
Document incidents, troubleshooting steps, and support activities accurately.
Utilize analytical and engineering problem-solving skills to identify root causes and improve system reliability.
Collaborate with cross-functional teams to ensure continuous service availability and customer satisfaction.