Fraud Operations Lead

Tasheel Finance; Al Khobar; On-site; SAR 180,000 - 300,000; Full time

Job summary

Tasheel Finance is seeking an experienced Fraud Operations Lead in Saudi Arabia to oversee BNPL and installment finance fraud prevention, monitoring, and compliance with SAMA frameworks.

You will manage fraud detection, investigations, ML-driven controls, and risk reporting, collaborating with internal teams to strengthen fraud prevention and reduce losses across customer and merchant journeys.

Qualifications

• Bachelor's degree in finance, information systems, computer science, data analytics, or related field.
• Minimum 3-5 years in fraud prevention, fraud operations, or fraud investigations.
• Hands-on BNPL, digital lending, or installment finance experience preferred.
• Hands-on experience with fraud decisioning platforms and case management systems.
• Knowledge of ML model monitoring, fraud investigations, and incident escalation.
• Familiarity with the SAMA Counter-Fraud Framework and regulatory requirements.
• Saudi nationality is mandatory.

Responsibilities

• Manage daily fraud monitoring, detection, and investigations with SLA targets.
• Conduct complex fraud investigations and root-cause analyses.
• Configure and optimize fraud detection rules and ML models.
• Analyze patterns, device signals, and identity data to spot risks.
• Monitor trends and propose preventive measures to reduce losses.
• Prepare fraud reports and dashboards on losses, false positives, KPIs.
• Ensure compliance with SAMA Counter-Fraud Framework and regulatory reporting.
• Collaborate with stakeholders to improve fraud controls.

Skills

Fraud prevention

Fraud operations

Fraud investigations

ML model monitoring

Regulatory compliance

SQL

Stakeholder collaboration

Education

Bachelor's degree in Finance

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Bachelor's degree in Data Analytics

Bachelor's degree in Business Administration

Tools

Fraud decisioning platforms

Case management systems

Fraud rule configuration

Job description

Job Title: Fraud Operations Lead

We are seeking an experienced Fraud Operations Lead with a strong background in fraud prevention and operations, preferably within the Buy Now, Pay Later (BNPL), digital lending, or installment finance sector. The role focuses on managing fraud detection, monitoring suspicious activities, optimizing fraud controls, and ensuring compliance with SAMA regulations across BNPL customer and merchant journeys.

Key Responsibilities

• Manage daily fraud monitoring, detection, and investigations across BNPL customer and merchant activities, ensuring operational SLAs and investigation quality.
• Conduct complex fraud investigations, root cause analysis, and incident escalations.
• Configure, test, and optimize fraud detection rules, decisioning systems, and machine learning (ML) models.
• Analyze transaction patterns, device intelligence, identity signals, and customer behavior to identify emerging fraud risks.
• Monitor fraud trends and recommend preventive measures to minimize fraud losses and improve detection effectiveness.
• Prepare fraud reports and dashboards covering fraud losses, talse positives, investigation outcomes, and operational KPIs.
• Ensure compliance with the SAMA Counter-Fraud Framework, including regulatory reporting, requests, and quarterly meetings.
• Collaborate with internal stakeholders to implement fraud control improvements and strengthen fraud prevention processes.

Qualifications & Requirements

• Bachelor's degree in finance, Information Systems, Computer Science, Data Analytics, Business Administration, or a related field.
• Minimum 3-5 years of experience in fraud prevention, fraud operations, or fraud investigations.
• Strong preference for candidates with hands-on fraud experience in BNPL, digital lending, or installment finance.
• Hands-on experience with fraud decisioning platforms, case management systems, and fraud rule configuration.
• Knowledge of ML model monitoring, fraud investigations, and incident escalation.
• Familiarity with the SAMA Counter-Fraud Framework and regulatory requirements.
• Saudi nationality is mandatory.

Preferred Qualifications

• Certified Fraud Examiner (CFE) certification.
• SQL knowledge for data analysis and reporting.
• Experience with financial institutions, payment companies, or e-commerce plattorms.