Food & Beverage - Waiter / Waitress

Rotana Hotels; Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job description

Responsibilities

• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel


• Greet & seat customers and serve them in a professional, discreet & personalized way


• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests


• Consistently monitor quality of Food & Beverage being served


• Practice good customer relations and attend to customer complaints / queries satisfactorily


• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment


• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)


• Ensure minimum wastage, breakage and spoilage

• Actively use up selling techniques to exceed Guest expectations and increase revenue


• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment


• Comply with the hotel environmental, health and safety policies and procedures