Epic Delivery Lead - SAFe Project Management

Cigna Healthcare

Riyadh

On-site

SAR 240,000 - 420,000

Full time

14 days+

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Job summary

Cigna Healthcare seeks a seasoned Epic delivery lead to own end-to-end Epics from ideation through implementation and benefits realization within enterprise programs in the Health & Insurance space. You will coordinate with Product Managers, SMEs, and cross-functional teams, manage risks and dependencies, and report to senior executives to drive aligned outcomes.

Your role includes developing Epic delivery plans, governing risks, ensuring regulatory alignment, and leading cross-team coordination

Qualifications

Bachelor’s degree in Business Administration, Project Management, or related field.
PMP or Prince2 certification is a plus.
5–7 years of experience delivering complex initiatives, preferably within healthcare or insurance.
Strong understanding of SAFe and Agile delivery practices; SAFe certifications are desirable.
Proven experience leading cross-functional teams and managing delivery across multiple workstreams or ARTs.
Strong analytical skills, attention to detail, and ability to navigate complex organizational environments.
Excellent written and verbal communication skills with the ability to engage senior executives and diverse stakeholder groups.
Proficiency with delivery and collaboration tools such as Jira, MS Project, PowerPoint, Visio, Azure DevOps.
Ability to manage competing priorities and guide teams through ambiguity and change.
Experience in writing epics, features, user stories, and supporting UAT or readiness activities as needed.
Self-starter mindset with strong leadership and facilitation skills.

Responsibilities

Own delivery of Epics from ideation, definition, and refinement through implementation, release, and benefits realization.
Partner with Product Managers and SME groups to define scope, outcomes, dependencies, and success measures.
Maintain a holistic view of delivery, providing strategic guidance, business judgement, and recommendations for optimized execution.
Develop and maintain Epic delivery plans, including timelines, resource needs, budget considerations, and milestone tracking.
Identify risks, dependencies, and constraints early; develop mitigation plans and elevate when required.
Ensure alignment with enterprise strategy, regulatory standards, and cross-program priorities.
Lead collaboration across Agile Teams, ARTs, and business functions to ensure unified delivery.
Facilitate cross-team synchronization and ensure dependencies across technology, business, operations, and external partners are effectively managed.
Track delivery progress through Jira, dashboards, status reports, and regular delivery forums.
Act as the primary point of contact for all Epic-related updates, decisions, and escalations.
Provide clear, concise, and transparent communication to executives, business sponsors, SMEs, and delivery teams.
Facilitate regular stakeholder reviews, steering committees, and status presentations.
Monitor delivery performance against agreed scope, schedule, quality, and budget.
Remove impediments in collaboration with RTEs, Product Owners, and functional leads.
Ensure teams have clarity on deliverables, priorities, and success measures.
Oversee and maintain accurate project documentation, including delivery plans, RAID logs, action trackers, and reporting packages.
Conduct quality checks on deliverables to ensure alignment with acceptance criteria and business expectations.
Lead post-implementation reviews to capture lessons learned and drive continuous improvement.
Contribute to the development or review of Lean Business Cases, cost-benefit assessments, and strategic proposals for new Epics or enhancements.
Ensure business outcomes, KPIs, OKRs and value realization metrics are clearly defined and measured.