End-to-End Travel Agent — Amadeus Pro, IATA Certified

Webook; Riyadh; Presencial; SAR 100.000 - 167.000; Jornada completa

Descripción de la vacante

Webook in Riyadh is seeking an experienced Travel Agent with deep Amadeus expertise to manage end-to-end bookings for corporate and leisure clients.

You’ll construct and price fares, issue tickets, and handle reissues or refunds while ensuring compliance and top-notch service. English proficiency is required; Arabic is a plus. This on-site role supports challenging itineraries and fast-paced operations.

Formación

• IATA/UFTAA certification mandatory.
• Bachelor's degree and 2–5 years of experience in an IATA-accredited agency or TMC.
• Advanced Amadeus proficiency: cryptic commands, PNR servicing, fare pricing, ticketing, reissue/refund (ATC).
• Solid knowledge of fare construction, fare rules, taxes, and interline/codeshare handling.
• Familiarity with BSP processes, ADM prevention, and ticketing compliance.
• Strong English communication; Arabic is a plus.

Responsabilidades

• Managing PNRs across flights hotels cars and ancillaries in Amadeus
• Constructing and pricing fares published private and corporate and issuing tickets
• Processing reissues revalidations voids refunds and EMDs in line with fare rules
• Handling schedule changes IROPs and cancellations proactively
• Advising clients on itineraries fare options visa entry requirements and more
• Managing daily queues within SLA and maintaining BSP reporting accuracy
• Coordinating with airlines consolidators and suppliers on waivers and group requests
• Delivering high-quality service across phone email and chat including escalations

Conocimientos

IATA/UFTAA certification

Amadeus

English communication

Geography knowledge

Educación

Bachelor's degree

Herramientas

Amadeus

Descripción del empleo

Webook in Riyadh is seeking an experienced Travel Agent with deep Amadeus expertise to manage end-to-end bookings for corporate and leisure clients.

You’ll construct and price fares, issue tickets, and handle reissues or refunds while ensuring compliance and top-notch service. English proficiency is required; Arabic is a plus. This on-site role supports challenging itineraries and fast-paced operations.