Education IT Support Technician – AV & Classroom Tech

Saudiaat; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

Saudiaat is looking for an IT Technician to provide technical support for hardware, software, and networks in a school setting. The ideal candidate will collaborate with IT team members to maintain a high standard of service for staff and students while ensuring minimal downtime.

Key responsibilities include user support, device management, and infrastructure support. A Bachelor’s degree in IT or related field and 2–3 years of IT support experience are required.

Qualifications

• 2–3 years of experience in IT support or technical troubleshooting.
• Experience in an educational environment is an advantage.

Responsibilities

• Respond to IT tickets, emails, and walk-ins from staff and students.
• Troubleshoot and resolve issues related to projectors, interactive boards, and classroom technology.
• Configure, install, and maintain Windows laptops and Chromebooks.
• Perform imaging or setup for new devices and monitor device health.
• Provide IT support for school events and assist with AV setups.

Skills

Troubleshooting and diagnostic skills

Knowledge of Windows/macOS and ChromeOS

Basic understanding of networking (TCP/IP, DNS/DHCP)

Experience with Google Educational Workspace

Ability to support printers, projectors, and AV equipment

Education

Bachelor’s degree in Information Technology, Computer Science, or a related field

Tools

IT asset management systems

Ticketing systems

Job description

Saudiaat is looking for an IT Technician to provide technical support for hardware, software, and networks in a school setting. The ideal candidate will collaborate with IT team members to maintain a high standard of service for staff and students while ensuring minimal downtime.

Key responsibilities include user support, device management, and infrastructure support. A Bachelor’s degree in IT or related field and 2–3 years of IT support experience are required.