e-commerce Trading Manager

eXtra (United Electronics Co.); Al Khobar; On-site; SAR 180,000 - 240,000; Full time

Job summary

eXtra (United Electronics Co.) in Saudi Arabia is seeking an experienced E-commerce Trading Manager to lead the online promotions and merchandising strategy. You will partner with Commercial and Marketing to optimize promotions, monitor performance, and drive visitor conversions.

You will manage the team to execute campaigns, review site search and UX, and deliver timely promotions across channels, aiming to hit sales and conversion targets.

Qualifications

• At least 3 years’ experience in ecommerce trading & merchandising.
• Advanced knowledge in Excel.

Responsibilities

• Monitor promotions performance and feed insights into planning decisions.
• Execute promotional plan and ensure live implementation, including out-of-hours/weekend checks.
• Collaborate with Commercial and Marketing to monitor performance and recommend changes.
• Generate reports correlating sales KPIs with web analytics and customer preferences.
• Conduct regular competitor activity reviews across online & retail to understand the market.
• Review onsite search behavior and optimize products to drive conversion.
• Ensure optimal user experience and coordinate with the UX team.
• Deliver timely promotional campaigns and drive sales/conversion targets.

Skills

Ecommerce trading & merchandising

Advanced Excel

MS Office

Attention to detail

Commercial acumen

Job description

We are actively looking for a motivated E-commerce Trading Manager to join our E-Commerce Team.

Core Competencies:

• Strong understanding of the trading performance and feed this into the key directional and trade meetings to use as a basis to make decisions around the promotional plan.
• Responsible for the execution of the promotional plan and making decisions as to how best to execute promotions on the website to gain maximum visitor attention and drive sales and conversion.
• Manage team to deliver the promotional plan ensuring all promotional activity goes live correctly and according to plan to include performing out of hours, weekend checks and managing activities over the weekend.
• Using web analytics tools and working with Commercial and Marketing teams, you will monitor performance of all the key elements of the website to understand the success of the promotions. Making recommendations for change and feeding this back to other managers, Heads of Department and Directors as appropriate.
• Responsible for generating performance reports that correlate sales KPIs with web analytics and customer preferences.
• Conduct regular competitor activity reviews across both retail stores and online to understand the marketplace and environment.
• Will review onsite search behavior to gain an understanding of keyword queries and manipulate the products within the search pages to drive conversion.
• Will be responsible for ensuring that user experience is optimum at all times on a day to day basis and consult with the User Experience team on this as regularly.
• Timely execution and delivery of promotional campaigns.
• Deliver consistent onsite search behavior.
• Ultimately achieving sales and conversion targets.
• Ensure a customer focused trade plan that supports the business's ambitions, delivered right first time

Essential Qualifications & Skills:

• At least 3 years’ experience in ecommerce trading & merchandising. (E-commerce experience mandatory)
• High proficiency in MS Office, Advanced knowledge in excel
• Proactive & positive attitude.
• Attention to detail is a must have attribute.
• Commercial and business acumen.