Delivery Station Support Specialist

Amazon; Dhahran Compound; On-site; SAR 48,000 - 120,000; Full time

Job summary

A global technology company is seeking a Delivery Station Customer Service Associate in Saudi Arabia, Eastern Province. In this fast-paced role, you will be responsible for providing real-time support to customers to ensure timely delivery of packages, as well as addressing delivery issues proactively. The ideal candidate will have strong communication skills in both English and Arabic, along with a background in customer service or logistics. Join a team committed to enhancing customer experiences and operational excellence.

Qualifications

• Experience managing workload in stressful conditions.
• Fluent communication in English and Arabic is essential.
• Strong interpersonal skills for relationship building.

Responsibilities

• Communicate with customers directly via telephone.
• Empathize and instill confidence to resolve issues.
• Work collaboratively across multiple workgroups.
• Deep dive to remove delivery barriers.

Skills

Experience prioritizing and handling multiple assignments

Fast-paced environment experience

Microsoft Office proficiency

Fluent in English

Fluent in Arabic

Interpersonal communication skills

IT proficiency

Effective communication skills

Job description

A global technology company is seeking a Delivery Station Customer Service Associate in Saudi Arabia, Eastern Province. In this fast-paced role, you will be responsible for providing real-time support to customers to ensure timely delivery of packages, as well as addressing delivery issues proactively. The ideal candidate will have strong communication skills in both English and Arabic, along with a background in customer service or logistics. Join a team committed to enhancing customer experiences and operational excellence.