Data Protection & Cyber Recovery Resident Engineer - Riyadh, KSA

DS DeepSource; Riyadh; On-site; SAR 279,000 - 391,000; Full time

Job summary

DS DeepSource seeks a Resident Engineer with hands-on Dell backup and cyber recovery expertise to support customers in the banking sector. You will deploy and manage NetWorker, PPDM, and Cyber Recovery, troubleshoot incidents, and ensure reliable backups and restores on client premises in Saudi Arabia.

The role emphasizes enterprise data protection, disaster recovery testing, and close collaboration with customer IT and security teams to meet strict banking security policies.

Qualifications

• Hands-on Dell backup and cyber recovery exposure required.
• Must understand enterprise backup, data protection, restoration, and DR workflows.
• Strong incident resolution and troubleshooting capabilities are essential.

Responsibilities

• Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
• Manage and support PPDM for enterprise data protection and backups.
• Implement, maintain, and support PowerProtect Cyber Recovery solutions.
• Monitor backup jobs, investigate failures, and ensure successful operations.
• Perform data recovery, restore testing, and business continuity testing.

Skills

Troubleshooting

Enterprise backup

Customer support

Tools

Dell NetWorker

PowerProtect Data Manager (PPDM)

PowerProtect Cyber Recovery

Job description

We are looking for a Resident Engineer with hands-on experience in Dell Technologies data protection and cyber recovery solutions to support a banking-sector . The ideal candidate should have practical experience with Dell NetWorker, PowerProtect Data Manager (PPDM), and PowerProtect Cyber Recovery solutions.

Key Responsibilities

• Deploy, configure, administer, and troubleshoot Dell NetWorker backup and recovery solutions.
• Manage and support PowerProtect Data Manager (PPDM) for enterprise data protection and backup operations.
• Implement, maintain, and support PowerProtect Cyber Recovery solutions.
• Monitor backup jobs, investigate failures, and ensure successful backup and recovery operations.
• Perform data recovery, restore testing, and troubleshooting to support business continuity.
• Support data protection infrastructure and resolve technical incidents in line with customer requirements.
• Maintain technical documentation and provide regular service reports.
• Coordinate with the customer's IT, infrastructure, and security teams.
• Follow banking-sector security policies, access controls, and operational procedures.

• Hands-on experience with Dell NetWorker, PPDM, and Cyber Recovery solutions.
• Practical experience in enterprise backup, data protection, restoration, and disaster recovery.
• Strong troubleshooting and incident-resolution skills.
• Experience supporting enterprise customers in production environments.
• Ability to work on-site at the customer's premises in Saudi Arabia.
• Experience in the banking or financial services sector is an advantage.

Preferred Qualifications

• Dell Technologies certifications related to data protection and cyber recovery.
• Experience with enterprise storage, virtualization, and disaster recovery environments.
• Familiarity with cybersecurity controls and secure backup architectures.