Data-Driven Cluster Ops Manager - Flexible Hours

Amazon; Jeddah; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading e-commerce company in Jeddah is seeking an experienced Sr. Cluster Manager to oversee operational indexing and performance tracking. Responsibilities include monitoring operational metrics, maintaining data accuracy, and supporting continuous improvement initiatives. The ideal candidate has at least 2 years of management experience and a Bachelor’s degree. This role requires flexibility with working hours including weekends and holidays, and offers a dynamic work environment.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Flexible work schedule including weekends, nights, and/or holidays.

Responsibilities

• Track and index operational metrics across city networks.
• Maintain data integrity for operational dashboards.
• Support root-cause analysis for operational defects.

Skills

Employee management

Performance management

Data accuracy

Process improvement

Education

Bachelor's degree or equivalent

Job description

A leading e-commerce company in Jeddah is seeking an experienced Sr. Cluster Manager to oversee operational indexing and performance tracking. Responsibilities include monitoring operational metrics, maintaining data accuracy, and supporting continuous improvement initiatives. The ideal candidate has at least 2 years of management experience and a Bachelor’s degree. This role requires flexibility with working hours including weekends and holidays, and offers a dynamic work environment.