CX Solutions Strategist & AI Innovation Leader

SAP SE; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading software company seeks a Solution Sales Executive in Riyadh. This role combines SAP expertise and business acumen to drive revenue and customer success within the SAP Customer Experience Lines of Business. Responsibilities include account ownership, managing customer relationships, leading innovative initiatives, and delivering value through strategic execution. The ideal candidate has a degree in business or IT and extensive experience in solution sales, account management, and relationship building. A competitive package and career growth opportunities are offered.

Benefits

Constant learning opportunities

Skill growth

Great benefits

Qualifications

• 10-15 years of industry experience and proven C-suite influence.
• B2B enterprise experience with multi-stakeholder SaaS cycles.
• Strong understanding of solution sales and customer value realisation.

Responsibilities

• Serve as the CX LoB owner for assigned accounts.
• Lead end-to-end process mapping and the customer value journey.
• Identify and develop new business opportunities within existing accounts.
• Engage early with customers when new products are launched.
• Conduct strategic discovery and workshops with customers.
• Navigate complex pricing and contractual discussions.

Skills

Executive relationship-building

Account management

Solution sales

Customer success

Negotiation

Analytical mindset

Education

Bachelor's degree in Business, Marketing, or IT

Job description

A leading software company seeks a Solution Sales Executive in Riyadh. This role combines SAP expertise and business acumen to drive revenue and customer success within the SAP Customer Experience Lines of Business. Responsibilities include account ownership, managing customer relationships, leading innovative initiatives, and delivering value through strategic execution. The ideal candidate has a degree in business or IT and extensive experience in solution sales, account management, and relationship building. A competitive package and career growth opportunities are offered.