Customer Experience Specialist

SolexPlus; Riyadh; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading service provider based in Riyadh is seeking a Customer Service Representative to provide exceptional customer service through phone, email, and chat. The ideal candidate will possess excellent communication skills and handle inquiries while managing high call volumes effectively. Prior experience and a high school diploma or equivalent are required, with a preference for college graduates. This role offers a dynamic work environment focused on customer satisfaction.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Excellent communication skills, both written and verbal.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Answer customer inquiries and resolve complaints promptly.
• Escalate complex issues to the appropriate team members.

Skills

Excellent communication skills

Customer service skills

Education

High school diploma or equivalent

College degree preferred

Job description

A leading service provider based in Riyadh is seeking a Customer Service Representative to provide exceptional customer service through phone, email, and chat. The ideal candidate will possess excellent communication skills and handle inquiries while managing high call volumes effectively. Prior experience and a high school diploma or equivalent are required, with a preference for college graduates. This role offers a dynamic work environment focused on customer satisfaction.