Customer Experience Intern

Sanofi Group; Riyadh; On-site; SAR 20,000 - 33,000; Full time

Job summary

Sanofi seeks a Customer Experience Intern in Saudi Arabia (Riyadh) to gain hands-on exposure in pharmaceutical sales and healthcare partnerships. You will support the team in preparing calls, tracking activities, and assisting with events for healthcare professionals.

Ideal candidates are recent graduates in Pharmacy or Science, with strong communication skills, fluency in English and Arabic, and a customer-focused mindset.

Qualifications

• Strong interest in pharmaceutical sales and healthcare.
• Good communication and interpersonal skills, with a customer-focused mindset.
• Organized, proactive and eager to learn.
• Proficiency in Microsoft Office.
• Fluent English and Arabic.
• Saudi National only.

Responsibilities

• Shadow the sales team in their daily field activities, including call preparation and follow‑up.
• Learn about Sanofi's products, therapeutic areas and the healthcare landscape in Saudi Arabia.
• Help track sales activity and prepare simple reports and presentations.
• Assist with planning and running promotional and educational events for healthcare professionals.
• Build your understanding of pharmaceutical compliance and ethical standards in daily work.
• Share ideas and feedback with the team to help improve how we serve patients.

Skills

Communication skills

Interpersonal skills

Fluent English

Fluent Arabic

Education

Bachelor's degree in Pharmacy or Science

Tools

Microsoft Office

Job description

Job title: Customer Experience Intern

• Location: Saudi Arabia - Riyadh

About the job

As Customer Experience Intern within our Saudi Arabia Commercial team, you'll gain hands‑on experience in pharmaceutical sales, supporting the team in building partnerships with healthcare professionals and bringing life‑changing treatments to patients. Ready to get started?

Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In our commercial teams, you'll learn from experienced colleagues and see first‑hand how science reaches patients.

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main responsibilities

• Shadow the sales team in their daily field activities, including call preparation and follow‑up.
• Learn about Sanofi's products, therapeutic areas and the healthcare landscape in Saudi Arabia.
• Help track sales activity and prepare simple reports and presentations.
• Assist with planning and running promotional and educational events for healthcare professionals.
• Build your understanding of pharmaceutical compliance and ethical standards in daily work.
• Share ideas and feedback with the team to help improve how we serve patients.

About you

• Recent graduate with a degree in Pharmacy or Science (e.g. biology, chemistry, biomedical sciences).
• Strong interest in pharmaceutical sales and healthcare.
• Good communication and interpersonal skills, with a customer-focused mindset.
• Organized, proactive and eager to learn.
• Proficiency in Microsoft Office.
• Fluent English and Arabic.
• Saudi National only

Why choose us?

• Gain real‑world experience in a global biopharma company and see how science reaches patients.
• Learn from experienced leaders and a supportive team committed to your development.
• Build a strong foundation for a career in pharmaceutical sales, with opportunities across Sanofi.
• Be part of a collaborative, inclusive culture that values fresh perspectives.
• Enjoy a well‑rounded rewards package that supports your success, with top‑tier healthcare and flexible working.

Pursue Progress. Discover Extraordinary.

Join Sanofi and step into a new era of science – where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what's never‑been‑done‑before. You'll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people's lives? Let's Pursue Progress and Discover Extraordinary – together.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.