CRM Growth Architect

Sweater; Riyadh; On-site; SAR 60,000 - 80,000; Full time

Benefits offered by this job

Opportunities for growth and professional development

Dynamic and collaborative work environment

Job summary

Sweater is seeking a passionate CRM Specialist to manage customer relationship strategies aimed at enhancing retention and loyalty. In this role, you'll analyze customer data, design targeted campaigns, and collaborate with various teams to optimize customer experiences.

The ideal candidate will have experience with CRM tools such as CleverTap and Braze, along with strong analytical and communication skills. Sweater offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Proven experience in CRM management and marketing automation.
• Experience in designing customer journeys and lifecycle campaigns.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage and implement CRM strategies to increase customer retention.
• Analyze customer data to identify segments and user behavior.
• Design and execute customer journeys and campaigns.

Skills

CRM management

Analytical skills

Communication

Collaboration

Education

Bachelor’s degree in Marketing, Business Administration, Data Analytics

Tools

CleverTap

Braze

WebEngage

Job description

Sweater is seeking a passionate CRM Specialist to manage customer relationship strategies aimed at enhancing retention and loyalty. In this role, you'll analyze customer data, design targeted campaigns, and collaborate with various teams to optimize customer experiences.

The ideal candidate will have experience with CRM tools such as CleverTap and Braze, along with strong analytical and communication skills. Sweater offers a dynamic work environment with opportunities for professional growth.