CRM Admin - Remote

YO AI Labs; Riyadh; Remote; SAR 120,000 - 180,000; Part time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator for Revenue Systems (SaaS). This remote contractor role focuses on CRM and revenue-system governance, data quality, and operational workflows.

You will assess SaaS operations, resolve data inconsistencies, and document actionable system changes. Ideal candidates bring 4–6 years of CRM experience, with leadership in CRM implementations, strong SQL/APIs skills, and experience with billing/CPQ integration in SaaS environments.

Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.

Skills

Salesforce

HubSpot

CRM Administration

Data Reconciliation

SQL

APIs

CPQ

Billing Systems

Tools

SQL

APIs

CPQ

Billing Platforms

Job description

Salesforce / HubSpot Administrator – Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You’ll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.