Credit Supervisor

AccorHotel; Makkah Region; On-site; SAR 140,000 - 200,000; Full time

Job summary

AccorHotel in the Makkah region seeks a Credit Supervisor to manage the hotel's Credit and Accounts Receivable functions, ensuring accurate billing, timely collection, and strict credit controls in line with policies. You will collaborate with Finance and operations to safeguard financial interests while maintaining professional relationships with corporate clients and partners.

The role requires a Bachelor’s degree in Accounting or Finance, SOCPA preferred, and proven supervisory experience in

Qualifications

• Bachelor's degree in Accounting or Finance is required.
• SOCPA certification or membership is preferred.
• Experience in Credit, Accounts Receivable, or Hotel Finance is required.
• Supervisory capacity within an international hotel environment is advantageous.
• Strong knowledge of credit control, accounts receivable, and financial procedures.
• Proficient in Microsoft Excel and accounting systems.
• Experience with Opera PMS or similar hotel systems is an advantage.
• Excellent communication, organization, and problem-solving skills.
• Fluency in English and Arabic is expected.

Responsibilities

• Supervise the day-to-day activities of the Credit and Accounts Receivable function.
• Ensure all credit accounts are properly approved and supported by valid documentation in accordance with hotel credit policies.
• Review new credit applications and ensure required documents, approvals, credit limits and payment terms are complete.
• Monitor credit limits and payment terms and highlight accounts requiring management attention.
• Review the Accounts Receivable Aging Report regularly and follow up on outstanding balances.
• Maintain systematic collection follow-up with companies, travel agents, government entities, groups and other debtors.
• Escalate significantly overdue or high-risk accounts to the Credit Manager and Director of Finance.
• Support the hotel in controlling Days Sales Outstanding (DSO) and minimizing bad-debt exposure.

Skills

Credit control

Accounts receivable

Supervisory experience

Microsoft Excel

Arabic language

English language

Education

Bachelor's degree in Accounting or Finance

Tools

Opera PMS

Job description

The Credit Supervisor supports the effective management of the hotel s Credit and Accounts Receivable function ensuring accurate billing timely collection of outstanding balances proper credit control and compliance with hotel policies and internal financial controls The role works closely with Finance and operational departments to protect the hotel s financial interests while maintaining professional relationships with corporate clients travel agencies government accounts groups guests and other business partners

Key Responsibilities

• Supervise the day-to-day activities of the Credit and Accounts Receivable function
• Ensure all credit accounts are properly approved and supported by valid documentation in accordance with hotel credit policies
• Review new credit applications and ensure required documents approvals credit limits and payment terms are complete
• Monitor credit limits and payment terms and highlight accounts requiring management attention
• Review the Accounts Receivable Aging Report regularly and follow up on outstanding balances
• Maintain systematic collection follow-up with companies travel agents government entities groups and other debtors
• Escalate significantly overdue or high-risk accounts to the Credit Manager and Director of Finance
• Support the hotel in controlling Days Sales Outstanding DSO and minimizing bad-debt exposure

Bachelor s degree in Accounting or Finance. SOCPA certification or membership is preferred. Previous experience in Credit, Accounts Receivable, or Hotel Finance is required. Previous experience in a supervisory capacity within an international hotel environment is an advantage. Strong knowledge of credit control, accounts receivable, and financial procedures. Good knowledge of Microsoft Excel and accounting systems. Experience with Opera PMS or similar hotel systems is an advantage. Strong communication, organizational, and problem-solving skills. Good command of English and Arabic. Ability to work effectively under pressure and meet deadlines. SOCPA certification or membership is preferred