Country Service Manager

GEA Grade; Medina; On-site; SAR 180,000 - 300,000; Full time

Job summary

GEA Grade in Medina seeks a seasoned Contract Manager responsible for drafting, reviewing, and negotiating a wide range of materials and services contracts, ensuring compliance with laws and company policies, and acting as the main point of contact for all contractual matters.

You will lead negotiations, maintain records, train project teams, develop management procedures, and coordinate with Finance and Compliance on insurance, pricing, and export controls, while supporting Sales with

Qualifications

• Engineering background with managerial experience in contracts and procurement.
• Strong leadership, communication and negotiation skills required.
• Experience with cost estimation, proposal development and contract law concepts.

Responsibilities

• Draft, review and negotiate contracts for materials and services.
• Manage NDAs, sales, purchasing, subcontracts, consulting and licensing agreements.
• Analyze bids and terms; review customer terms and conditions.
• Coordinate contract issues with customers and stakeholders.
• Maintain contract records and status across projects.
• Provide guidance and training on contract practices for teams.
• Develop and implement contract management procedures; monitor compliance.
• Coordinate with Finance and Compliance on insurance, pricing and export controls.
• Support Sales and Marketing with compliant contract terms.
• Ensure contract visibility and SLA compliance across teams.
• Strengthen customer relationships and resolve contractual issues.

Skills

Leadership

Negotiation

Cost estimation

Proposal development

Commercial mindset

Contracting concepts

Communication

Analytical skills

Back-office knowledge

Travel readiness

Education

Engineering degree (industrial refrigeration or mechanical)

Job description

Responsibilities

• Responsible for drafting reviewing and negotiating business contracts for the purchase and sale of materials and services ensuring compliance with legal requirements and company policies
• Manage a wide range of agreements including NDAs sales and purchasing contracts subcontracts consulting and licensing agreements and distribution contracts
• Analyze bids and proposals and review customer terms and conditions
• Act as the main point of contact for contractual matters managing negotiations and resolving variations with customers and stakeholders
• Maintain accurate contract records documentation and status tracking across all projects
• Provide guidance and training on contract practices to project managers and operational teams
• Develop and implement contract management procedures and monitor compliance across the organization
• Coordinate with Finance and Compliance on insurance risk and financial requirements including pricing revenue recognition and export controls
• Support Sales and Marketing with competitive and compliant contract terms and monitor market practices
• Ensure contract visibility across teams and oversee service level agreement compliance
• Strengthen customer relationships and resolve contractual issues effectively

Qualifications

• Technical education in engineering, preferably in industrial refrigeration or mechanical engineering
• Minimum 10 years of managerial experience
• Experience in cost estimation and proposal development
• Strong commercial mindset with the ability to contribute to sales of GEA products and services
• Knowledge of contracting concepts and contract acquisition regulations
• Strong leadership, communication, and negotiation skills
• Proven track record in industrial refrigeration
• Technical understanding of ammonia, Freon, and CO2 compressors
• Strong customer focus with the ability to build and maintain relationships
• Experience in operational, customer-oriented environments, including service contracts
• Strong financial and analytical skills with a process-oriented approach
• Working knowledge of back-office processes to support customer satisfaction
• Ability to manage warranties and products
• Willingness to travel frequently within the MENA region without visa restrictions