Community Manager

Tarfeeh Fakieh; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading entertainment company based in Jeddah is seeking a Community Manager to oversee its online communities across various brands. The ideal candidate will have 3–6 years of experience and a deep understanding of social media platforms. Responsibilities include managing daily operations, fostering audience engagement, and preparing performance reports. This role is crucial for enhancing brand trust and ensuring consistent online presence.

Qualifications

• 3–6 years of experience in community management or social media roles.
• Strong understanding of major social media platforms and digital trends.
• Excellent communication and writing skills.
• Ability to manage multiple accounts and priorities simultaneously.

Responsibilities

• Manage daily social media operations, including posting, monitoring, moderation, and responses.
• Engage with audiences across comments, direct messages, reviews, and mentions.
• Proactively build and nurture online communities.
• Monitor online sentiment and escalate reputational risks or key insights.

Skills

Community management

Social media engagement

Communication skills

Organizational skills

Job description

Established in 1998 by H.E. Sheikh Abdul Rahman Fakieh, Tarfeeh Fakieh is a leader in leisure, entertainment, and edutainment in Saudi Arabia. Focused on enhancing the quality of domestic tourism, the company provides exceptional tourist attractions and hospitality in Jeddah, particularly along the city’s seafront. With a mission to bring joy and high‑quality experiences to Saudi families and visitors, Tarfeeh Fakieh offers a wide array of attractions suitable for all ages, prioritizing safety, comfort, and cultural relevance. These attractions make the most of Jeddah’s unique coastal environment, reinforcing the city as a premier tourist destination.

About the Role

We are seeking a proactive and detail‑oriented Community Manager to manage and grow our online communities across multiple brands. This role plays a critical part in translating strategy into daily execution, ensuring consistent, timely, and on‑brand engagement across all social media platforms.

You will be responsible for the day‑to‑day management of social channels, audience engagement, and community building, while supporting campaigns, launches, and ongoing brand communications.

Key Responsibilities

• Manage daily social media operations, including posting, monitoring, moderation, and responses.
• Engage with audiences across comments, direct messages, reviews, and mentions.
• Proactively build and nurture online communities.
• Manage multiple brand accounts, including entertainment, hospitality, and lifestyle brands.
• Coordinate with MARCOM and PR teams to support campaigns, announcements, and events.
• Monitor online sentiment and escalate reputational risks or key insights.
• Support content calendars with real‑time engagement and platform‑native interactions.
• Manage user‑generated content (UGC) and support influencer collaboration.
• Prepare monthly performance and insights reports covering growth, engagement, and community feedback.

What You Bring

• 3–6 years of experience in community management or social media roles.
• Strong understanding of major social media platforms and digital trends.
• Excellent communication and writing skills.
• Ability to manage multiple accounts and priorities simultaneously.
• Strong organizational and reporting skills.
• Experience working with marketing, PR, or creative teams.
• High level of professionalism when handling public and sensitive communications.

Why This Role Matters

This role is essential to strengthening brand trust, improving responsiveness, and ensuring consistent community engagement across all platforms. You’ll be a key contributor in turning campaigns into meaningful, real‑time conversations with our audience.