Cluster Sales Manager

Hilton; Saudi Arabia; Remote; SAR 180,000 - 260,000; Full time

Benefits offered by this job

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Job summary

Hilton Saudi Arabia is seeking a Cluster Sales Manager to lead group and corporate sales across assigned properties. You will develop strategies, build key accounts, and coordinate with Revenue, Reservations and Front Office to maximize revenue.

The ideal candidate has a bachelor’s degree in hotel/hospitality or related field and 3–5 years of hotel sales experience, with strong negotiation, communication and analytical skills; fluency in English and Arabic is required.

Qualifications

• Saudi National – mandatory.
• Bachelor’s degree in Hotel Management, Hospitality, Business Administration, Marketing, Sales, or related field.
• Minimum 3–5 years of relevant sales experience within the hotel/hospitality industry.
• Experience in hotel sales, preferably branded or international environment.
• Experience managing corporate accounts, key accounts, MICE or travel trade.
• Strong understanding of hospitality market and hotel sales practices.
• Proven ability to develop business relationships and revenue opportunities.
• Strong negotiation, communication, presentation and interpersonal skills.
• Good knowledge of local market and business environment.
• Fluent in English and Arabic (written and spoken).

Responsibilities

• Develop and implement effective sales strategies to achieve revenue objectives.
• Identify and develop new business opportunities across market segments.
• Build and maintain strong relationships with key accounts and partners.
• Conduct regular sales calls, client visits, presentations, and business development activities.
• Manage and grow existing accounts while acquiring new ones.
• Prepare and negotiate proposals, contracts, rates and agreements.
• Monitor market trends and competitor activities to support strategy.
• Collaborate with Revenue Management, Reservations and Front Office to maximize revenue.
• Coordinate sales activities across Hilton properties and ensure consistency.
• Maintain accurate account information, activities, forecasts, and reports.
• Participate in sales trips, trade shows, and events as required.
• Monitor sales performance and report to management.

Skills

Negotiation

Communication

Presentation

Interpersonal skills

Analytical thinking

Organizational skills

English proficiency

Arabic proficiency

Education

Bachelor's degree in Hotel Management / Hospitality / Business Administration / Marketing / Sales

Tools

MS Office

Hotel/Commercial systems

Job description

Job Identification: 225143

Job Category: Sales and Marketing

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Sales Manager , you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Key Responsibilities

• Develop and implement effective sales strategies to achieve the cluster’s revenue and business objectives.

• Identify and develop new business opportunities within corporate, leisure, MICE, government, and other relevant market segments.

• Build and maintain strong relationships with key accounts, clients, travel agencies, and business partners.

• Conduct regular sales calls, client visits, presentations, and business development activities.

• Manage and grow existing accounts while actively acquiring new accounts.

• Prepare and negotiate proposals, contracts, rates, and commercial agreements within approved guidelines.

• Monitor market trends, competitor activities, and business opportunities to support the commercial strategy.

• Work closely with Revenue Management, Reservations, Front Office, and other departments to maximize revenue opportunities.

• Coordinate sales activities across the assigned Hilton properties and ensure consistent commercial efforts.

• Maintain accurate account information, sales activities, forecasts, and reports in the relevant systems.

• Participate in sales trips, trade shows, networking events, exhibitions, and promotional activities when required.

• Monitor sales performance against targets and provide regular reports and updates to management.

• Ensure all sales activities comply with Hilton standards, policies, and brand requirements.

• Support the Cluster Commercial team in achieving overall business and revenue goals.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Qualifications & Requirements

• Saudi National – mandatory.

• Bachelor’s degree in Hotel Management, Hospitality, Business Administration, Marketing, Sales, or a related field.

• Minimum 3–5 years of relevant sales experience within the hotel/hospitality industry is required.

• Previous experience in hotel sales, preferably in a branded or international hotel environment.

• Experience in managing corporate accounts, key accounts, MICE, travel trade, or other hotel-related market segments.

• Strong understanding of the hospitality market and hotel sales practices.

• Proven ability to develop business relationships and generate new revenue opportunities.

• Strong negotiation, communication, presentation, and interpersonal skills.

• Good knowledge of the local market and business environment.

• Strong analytical and organizational skills.

• Proficiency in Microsoft Office and hotel/commercial systems.

• Excellent command of English and Arabic, both written and spoken.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore the Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great to work.