Cisco Collaboration Architect

Müller's Solutions; Riyadh; On-site; SAR 201,000 - 268,000; Full time

Job summary

Müller's Solutions is seeking a Cisco Collaboration Engineer to design, implement, and support Cisco collaboration solutions for our clients. You will work with cross-functional teams to gather requirements, design scalable solutions, configure CUCM, Unity Connection, UCCX, Webex, and related products.

The role emphasizes providing ongoing support, security best practices, and staying current with Cisco certifications (CCNA Collaboration, CCNP Collaboration, CCIE Collaboration).

Qualifications

• Bachelor's degree in CS, IT, or related field.
• Proven experience as Cisco Collaboration Engineer across design, implementation, and support.
• Strong knowledge of CUCM, Unity Connection, UCCX, Webex.
• Experience with TCP/IP, SIP, QoS, and VLANs.
• VoIP, codecs, and codecs negotiation knowledge.
• Cisco CCNA/CCNP/CCIE Collaboration certifications preferred.
• Strong communication and teamwork skills.

Responsibilities

• Design, configure, and implement Cisco collaboration solutions.
• Gather requirements and develop designs meeting business needs.
• Collaborate with network engineers to ensure interoperability.
• Perform upgrades and deployments with minimal downtime.
• Provide ongoing support and troubleshooting.
• Follow best practices for security, performance, reliability.
• Stay updated with Cisco technologies and certifications.

Skills

Cisco collaboration design

Requirements gathering

Troubleshooting

Cross-functional collaboration

VOIP knowledge

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

CUCM

Unity Connection

UCCX

Webex

Job description

Müller's Solutions is seeking a Cisco Collaboration Engineer to design, implement, and support Cisco collaboration solutions for our clients. You will work with cross-functional teams to gather requirements, design scalable solutions, configure CUCM, Unity Connection, UCCX, Webex, and related products.

The role emphasizes providing ongoing support, security best practices, and staying current with Cisco certifications (CCNA Collaboration, CCNP Collaboration, CCIE Collaboration).