Call center representative

Ecojob; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A customer service agency in Jeddah, Saudi Arabia is seeking a Call Center Representative to manage inbound and outbound calls while providing excellent customer service. Candidates should possess strong English communication skills and thrive in a fast-paced environment. The position offers a competitive salary of $1600, accommodation, and training opportunities for skill enhancement.

Benefits

Competitive salary of 1600$

Accommodation provided

Training and development opportunities

Qualifications

• Previous experience in a call center or customer service role preferred.
• Able to learn new software quickly.

Responsibilities

• Answering inbound calls and responding to customer inquiries or complaints.
• Making outbound calls to follow up on customer requests or resolve issues.
• Providing accurate information about products or services to customers.
• Maintaining professionalism and a positive attitude with customers.
• Escalating complex issues to appropriate departments.
• Meeting performance targets set by the company.

Skills

Fluent in English (spoken and written)

Excellent communication and interpersonal skills

Ability to multi-task and work under pressure

Education

High school diploma or equivalent

Tools

Good computer skills

Job description

Call center representative vacancy in Jeddah, Saudi Arabia

Call Center Representative

We are hiring a Call Center Representative to join our team in Jeddah, Saudi Arabia. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries or complaints. The ideal candidate should have strong English communication skills and be comfortable working in a fast-paced environment.

Responsibilities

• Answering inbound calls and responding to customer inquiries or complaints
• Making outbound calls to follow up on customer requests or resolve issues
• Providing accurate information about products or services to customers
• Maintaining a high level of professionalism and positive attitude with customers at all times
• Escalating complex issues to the appropriate department for resolution
• Meeting performance targets and goals set by the company

Requirements

• High school diploma or equivalent
• Fluent in English (spoken and written)
• Previous experience in a call center or customer service role preferred
• Excellent communication and interpersonal skills
• Able to multi-task and work well under pressure
• Good computer skills and ability to learn new software quickly

Benefits

• Competitive salary of 1600$
• Accommodation provided by the company
• Training and development opportunities to enhance skills and career growth

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you! Apply now for the Call Center Representative position in Jeddah, Saudi Arabia.