Business Analyst

Sitech; Riyadh; On-site; SAR 100,000 - 120,000; Full time

Job summary

A logistics and technology firm in Saudi Arabia is seeking an experienced Business Analyst to bridge business and technical teams. The role involves analyzing logistics workflows, translating requirements into documentation, and supporting system integration projects. Ideal candidates should have strong business analysis skills, proficiency in tools like Jira and Confluence, and a relevant degree. This position offers a dynamic opportunity to contribute to innovative logistics solutions.

Qualifications

• Proven experience as a Business Analyst, preferably within logistics, customs, supply chain, or transportation domains.
• Strong knowledge of business analysis methodologies including requirements gathering, process mapping, and UAT coordination.
• Hands-on experience with system integration projects and API-based workflows.

Responsibilities

• Collaborate with stakeholders to gather, validate, and document requirements.
• Analyze and document business processes, identifying gaps.
• Ensure solutions meet business requirements through User Acceptance Testing (UAT).

Skills

Business analysis methodologies

Stakeholder management

System integration projects

API-based workflows

Analytical mindset

Education

Bachelor’s degree in Business Administration

Information Systems

Logistics

Tools

Jira

Confluence

MS Visio

Lucidchart

Job description

Role Overview

We are seeking a Business Analyst to serve as the bridge between business stakeholders, operations, and technical teams. The role focuses on capturing, analyzing, and translating logistics workflows and system integration requirements – including integrations with CCS, OSS, ZATCA, GACA, and other external entities – into clear, actionable documentation that supports successful project delivery.

Key Responsibilities

• Collaborate with business and technical stakeholders to gather, validate, and document requirements.
• Analyze and document “as-is” and “to-be” business processes, identifying gaps and improvement opportunities.
• Translate business needs into functional and technical specifications for development and integration teams.
• Support system integration projects, particularly those involving API-based workflows (REST/SOAP) and data mapping.
• Coordinate and support User Acceptance Testing (UAT) to ensure solutions meet business requirements.
• Act as the liaison between business users, vendors, and IT teams to ensure alignment and clarity on project objectives.
• Prepare detailed process maps, data flow diagrams, and interface documentation using tools such as MS Visio, Lucidchart, Jira, and Confluence.
• Provide analytical support for data-driven logistics workflows, including tracking, customs declarations, and warehousing processes.
• Ensure compliance and consistency across logistics systems and external integrations.

Qualifications & Skills

• Proven experience as a Business Analyst, preferably within logistics, customs, supply chain, or transportation domains.
• Strong knowledge of business analysis methodologies — including requirements gathering, process mapping, and UAT coordination.
• Hands-on experience with system integration projects and API-based workflows (REST/SOAP, data mapping).
• Ability to produce comprehensive gap analyses and clearly defined documentation.
• Excellent stakeholder management and communication skills, with the ability to bridge business, vendor, and technical teams effectively.
• Proficiency in tools such as Jira, Confluence, MS Visio, and Lucidchart.
• Strong analytical mindset and attention to detail.
• Bachelor’s degree in Business Administration, Information Systems, Logistics, or a related field.