Branch Sales Supervisor

Alkaffary Group; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Alkaffary Group is seeking a Branch Sales Supervisor in Riyadh to lead the branch sales team, drive targets, and ensure outstanding customer service. You will oversee daily operations and coordinate with inventory and operations teams.

Ideal candidates have a bachelor's or diploma in business, 2–3 years of sales and supervisory experience, strong leadership, data analysis, and proficiency in MS Office and POS/ERP systems.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Marketing, or related field.
• 2–3 years of sales experience with supervisory responsibilities.
• Strong leadership, communication, and data analysis skills.
• Proficiency in Microsoft Office and POS/ERP systems.

Responsibilities

• Supervise and lead the daily activities of the branch sales team.
• Achieve and exceed monthly and annual sales targets.
• Coach, motivate, and develop team members to improve performance.
• Monitor KPIs and implement performance improvement plans.
• Ensure exceptional customer service and resolve concerns professionally.
• Oversee branch operations and ensure policy compliance.
• Coordinate with inventory and operations to maintain product availability.
• Prepare and submit sales and performance reports to management.
• Support promotional campaigns and sales initiatives.
• Maintain a clean, organized, and professional branch environment.

Skills

Sales Leadership

Team Management

Customer Service Excellence

Communication & Negotiation

Performance Management

Time Management

Problem Solving

Reporting & KPI Analysis

Education

Bachelor's degree or Diploma in Business Administration, Marketing, or related field

Job description

The Branch Sales Supervisor is responsible for leading the branch sales team, driving sales performance, ensuring excellent customer service, and overseeing daily branch operations. The role focuses on achieving sales targets, coaching team members, maintaining operational standards, and delivering an outstanding customer experience.

Key Responsibilities

• Supervise and lead the daily activities of the branch sales team.
• Achieve and exceed monthly and annual sales targets.
• Coach, motivate, and develop team members to improve performance.
• Monitor individual and team KPIs and implement performance improvement plans.
• Ensure exceptional customer service and resolve customer concerns professionally.
• Oversee branch operations and ensure compliance with company policies and procedures.
• Coordinate with inventory and operations teams to maintain product availability.
• Prepare and submit sales and performance reports to management.
• Support the implementation of promotional campaigns and sales initiatives.
• Maintain a clean, organized, and professional branch environment.

Qualifications

• Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.
• Minimum of 2–3 years of experience in sales, including supervisory experience.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to analyze sales data and make data-driven decisions.
• Proficiency in Microsoft Office and POS/ERP systems.
• Ability to work in a fast-paced, target-driven environment.

Required Skills

• Sales Leadership
• Team Management
• Customer Service Excellence
• Communication & Negotiation
• Performance Management
• Time Management
• Problem Solving
• Reporting & KPI Analysis