Branch Manager

JD.COM; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A logistics company in Saudi Arabia is seeking a Branch Manager to oversee daily operations and enhance team performance. The role includes developing plans, managing local teams, ensuring compliance, and fostering community relationships. The ideal candidate holds a bachelor's degree in logistics or management and has over 2 years of experience in operations management, preferably in the Middle East. Proficiency in both English and Arabic is required, making this a pivotal role in the organization's growth.

Qualifications

• Bachelor's degree or above in logistics or management.
• 2+ years in operations management managing teams of 10+.
• Proficient in English and Arabic.

Responsibilities

• Develop annual plans and budgets, monitor KPIs.
• Manage local teams focusing on training and performance.
• Ensure compliance and foster relationships with communities.
• Forecast staffing needs and manage production costs.
• Provide on-time reporting and update attendance reports.
• Oversee day-to-day logistics operations.

Skills

Team management

Logistics operations

Performance evaluation

Talent development

KPI monitoring

Emergency management

Customer service

Relationship building

Education

Bachelor’s degree in logistics or management

Job description

Join to apply for the Branch Manager role at JD.COM

JD Logistics’ Saudi business requires a Branch Manager in the Operations Department. The role oversees daily outlet operations, team building, and market expansion, ensuring the efficient achievement of business targets and localizing the JoyExpress brand.

Key Responsibilities

• Develop annual plans and budgets, monitor KPIs (e.g., on‑time delivery rates).
• Manage local teams (couriers, drivers, CS), focusing on training, performance evaluation, and talent development to enhance Saudization.
• Ensure compliance, address emergencies, and foster relationships with local communities and government entities.
• Forecast staffing needs and manage staff production cost.
• Provide on‑time reporting and update attendance reports.
• Oversee day‑to‑day logistics operations, including inbound/outbound shipments, last‑mile delivery, and returns.
• Coordinate with HR, Finance, Fleet, and Customer Service for smooth station operations.

Qualifications

• Education: Bachelor’s degree or above, preferably in logistics or management.
• Experience: 2+ years in operations management, leading teams of 10+ people; experience in cross‑border e‑commerce or the Middle East market is advantageous.
• Languages: Proficiency in English and Arabic.
• Values: Alignment with JD’s core principles: Customer First, Innovation, Persistence.

Applicants holding Saudi citizenship are strongly encouraged to apply.