Billing Order & Documentation Specialist

Jadeer Logistics Company; Dhahran Compound; On-site; SAR 150,000 - 200,000; Full time

Job summary

A logistics firm in Saudi Arabia is seeking a detail-oriented individual to manage billing orders. Responsibilities include verifying supporting documents, coordinating with various departments, and ensuring all billable services are captured before invoicing. Candidates should have a diploma in accounting or related field and at least one year of experience in billing support or operations coordination. Strong skills in logistics documentation and MS Excel are essential for this role, which aims to reduce billing delays.

Qualifications

• Minimum 1 year experience in documentation, billing support, operations coordination, or accounting.
• Preferred 1–2 years in logistics, freight forwarding, customs clearance, transportation.
• Ability to coordinate with multiple departments effectively.

Responsibilities

• Receive and review billing orders for accuracy.
• Verify supporting documents for each job.
• Ensure all billable services are captured before invoicing.
• Maintain organized records of job documents.
• Support the billing team by providing verified billing packs.

Skills

Strong understanding of logistics documentation

High attention to detail

Effective communication

Good MS Excel skills

Document control skills

Education

Diploma in Accounting, Finance, Business Administration, Logistics, or related field

Bachelor’s Degree in Accounting, Finance, Business Administration, or Logistics Management

Job description

Job Summary

Responsible for managing billing orders and ensuring completeness, accuracy, and consistency of all supporting documents prior to invoicing. The role acts as a coordination point between Operations, Billing, and AR to ensure jobs are properly documented, billable events are captured, and invoices are issued without delay or dispute.

Job Requirements

• 1.1 Required Educational Level: Minimum Diploma in Accounting, Finance, Business Administration, Logistics, or related field. Preferred: Bachelor’s Degree in Accounting, Finance, Business Administration, or Logistics Management
• 1.2 Required Experience: Minimum: 1 year experience in documentation, billing support, operations coordination, or accounting. Preferred: 1–2 years experience in logistics, freight forwarding, customs clearance, transportation, ops
• 1.3 Required Competencies & Skills: Strong understanding of logistics documentation (BL, AWB, Delivery Notes, Service Orders), high attention to detail and document control, ability to coordinate with multiple departments, basic understanding of billing and revenue processes; Good MS Excel and data entry skills, effective communication and follow-up skills
• 1.4 Other or special requirements (if any)

PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES

• Receive and review billing orders from Operations to ensure completeness and accuracy.
• Verify supporting documents for each job (BL, AWB, delivery notes, service confirmations).
• Ensure all billable services are properly captured before invoicing.
• Coordinate with Operations and Sales to obtain missing or incorrect documents.
• Maintain organized records and filing of job documents.
• Update billing order status and documentation trackers accurately.
• Support the Billing team by providing complete and verified billing packs.
• Assist in reducing billing delays and invoice disputes caused by documentation gaps.
• Ensure compliance with internal SOPs and revenue assurance requirements.
• Support periodic billing cycles (Billing-weekly / monthly).
• Respond to internal and customer queries related to documentation.
• Perform any other related tasks assigned by the Line Manager.