Bilingual Sales Associate — Drive Customer Joy & Sales

H. M. Al Rugaib & Sons Trading Co. - شركة حمد محمد الرقيب و أولاده التجارية; Al Khobar; On-site; SAR 39,000 - 56,000; Full time

Job summary

H. M. Al Rugaib & Sons Trading Co. is seeking a motivated Sales Associate in Saudi Arabia to join the dynamic sales team. You will greet customers, understand their needs, and guide them through the purchasing process to close sales.

The role emphasizes delivering excellent customer service, achieving monthly targets, and maintaining store presentation, with duties performed in English and Arabic as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience in retail or sales is preferred.
• Excellent communication and interpersonal skills (Arabic & English).
• Strong customer service orientation and problem-solving skills.
• Ability to remain calm and courteous under pressure.
• Presentable and professional appearance.
• Basic knowledge of sales principles and consumer behaviour.
• Punctual, organized, and reliable.

Responsibilities

• Greet customers warmly and understand their needs.
• Present, promote, and sell products and services effectively.
• Provide accurate product information and handle customer questions.
• Guide customers through the purchasing process to close sales.
• Address and resolve customer complaints in a professional manner.
• Meet or exceed monthly sales targets.
• Maintain the visual appearance of the store according to company standards.
• Contribute ideas and strategies to improve sales and customer experience.
• الترحيب بالعملاء وفهم احتياجاتهم بدقة.
• عرض المنتجات والخدمات والترويج لها وبيعها بفعالية.
• تقديم معلومات دقيقة عن المنتجات والرد على استفسارات العملاء.
• مساعدة العملاء خلال عملية الشراء لتحقيق المبيعات.
• التعامل مع شكاوى العملاء باحترافية ولباقة.
• تحقيق أهداف المبيعات الشهرية أو تجاوزها.
• الحفاظ على مظهر وتنظيم المتجر وفقًا لمعايير الشركة.
• المساهمة بأفكار واستراتيجيات لتحسين المبيعات وتجربة العملاء.

Skills

Sales

Customer service

Arabic language

English language

Communication

Presentable appearance

Education

High school diploma

Job description

H. M. Al Rugaib & Sons Trading Co. is seeking a motivated Sales Associate in Saudi Arabia to join the dynamic sales team. You will greet customers, understand their needs, and guide them through the purchasing process to close sales.

The role emphasizes delivering excellent customer service, achieving monthly targets, and maintaining store presentation, with duties performed in English and Arabic as needed.