Bilingual Call Center Specialist – 2-Month Project, Jazan

Boundless Consulting; Abha; On-site; SAR 33,000 - 56,000; Full time

Job summary

A live communications agency is looking for 4 Call Center Representatives for a two-month project in Jazan, KSA. Candidates must have over 3 years of experience, be fluent in Arabic and English, and be available to start immediately. Key responsibilities include answering customer calls, resolving complaints, and providing service information. The successful applicants should have technical expertise in computer applications and maintain customer confidentiality.

Qualifications

• 3+ years of experience in a similar role.
• Fluency in both Arabic and English (written and spoken).
• Technical expert in related computer applications.

Responsibilities

• Answer customer inquiries and complaints over the phone.
• Handle and resolve customer complaints effectively.
• Provide service and product information to customers.
• Process forms, orders, and applications as required.

Skills

Fluency in Arabic

Fluency in English

Technical expertise in computer applications

Calm reaction in emergencies

Customer confidentiality maintenance

Job description

A live communications agency is looking for 4 Call Center Representatives for a two-month project in Jazan, KSA. Candidates must have over 3 years of experience, be fluent in Arabic and English, and be available to start immediately. Key responsibilities include answering customer calls, resolving complaints, and providing service information. The successful applicants should have technical expertise in computer applications and maintain customer confidentiality.