Beverage Team Coach & Supervisor – Guest Service

W Hotels; Riyadh; On-site; SAR 78,120 - 111,600; Full time

Job summary

W Hotels in Riyadh seeks a Full Time Non-Management staff member to oversee front-line team performance and guest service excellence. The role requires maintaining grooming standards, coordinating with guests and departments, and ensuring smooth dining room operations.

You will assist with hiring, training, scheduling, evaluating, and coaching staff while upholding safety policies. The position emphasizes teamwork, professional communication, and consistent guest satisfaction within Marriott’s

Qualifications

• High school diploma or GED equivalent.
• At least 2 years of related work experience.
• At least 2 years of supervisory experience.

Responsibilities

• Inspect grooming and attire of staff and rectify deficiencies.
• Communicate with guests, other employees, and departments to ensure guest needs are met.
• Ensure staff is working together as a team.
• Monitor dining rooms for seating, service, safety, and guest well-being.
• Assist management in hiring, training, scheduling, evaluating, counseling, and motivating employees.
• Develop and maintain positive working relationships with others to reach common goals.
• Follow safety policies and report accidents or unsafe conditions.

Education

High school diploma or GED equivalent

Job description

W Hotels in Riyadh seeks a Full Time Non-Management staff member to oversee front-line team performance and guest service excellence. The role requires maintaining grooming standards, coordinating with guests and departments, and ensuring smooth dining room operations.

You will assist with hiring, training, scheduling, evaluating, and coaching staff while upholding safety policies. The position emphasizes teamwork, professional communication, and consistent guest satisfaction within Marriott’s