Barista

Chocomelt; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A popular beverage outlet in Saudi Arabia is seeking a Barista to craft quality specialty hot drinks. The ideal candidate will have strong customer service skills, the ability to work under pressure, and a minimum of one year of barista experience. Responsibilities include greeting customers, maintaining service standards, and preparing beverages accurately. A high school diploma is required, and proficiency with POS systems is advantageous. Join a dynamic team dedicated to creating a superior customer experience.

Qualifications

• Minimum of 1-year experience as a barista is required.
• Ability to use POS/MICROS would be an advantage.

Responsibilities

• Greet all customers with a friendly, professional manner.
• Maintain the outlet's service standards and cleanliness.
• Prepare and sell beverages by following prescribed recipes.
• Generate revenue by attracting new customers.
• Handle all opening and closing duties.

Skills

Positive interpersonal skills

Ability to work well under pressure

Pleasant personality

Customer focused

Fluent in English

Good customer service skills

Education

Minimum high school education

Higher degree preferable

Tools

POS/MICROS

Job description

The Barista is responsible for making quality beverages, generally specialty hot drinks, preparing drink orders, working the cash register and cleaning and stocking bar while ensuring dedication to providing a high quality customer experience.

Baristas must do all required tasks quickly and efficiently while working in a professional manner.

Primary Duties & responsibilities include but not limited to:

• Greet all customers with friendly, professional manner
• Maintain the outlet's service standards, product quality and cleanliness
• Prepare and sell beverages by following prescribed recipes and preparation techniques
• Generate revenue by attracting new customers
• Maintain guest relations and smoothness of the service cycle
• Handle all opening, hand over, ongoing and closing duties
• Follow restaurant policies, procedures, and service standards
• Organize take away orders efficiently and handle orders from home delivery
• Ensures stock levels are maintained and required items are timely ordered
• Maintains safe and healthy work environment by following organization standards on safety and sanitization policies when handling food and beverage
• Informs the manager on duty of any operational inconsistencies
• Assist with customer complaints concerning quality and service in a prompt and professional manner or escape it
• Maintains the highest quality, consistent product standards
• Any other duties assigned by your supervisor/manager

Skills

• Positive interpersonal skills required
• Ability to work well under pressure
• Pleasant personality and presentable
• Should be customer focused and flexible
• Read, write, and speak English fluently
• Good customer service skills required

Qualifications

• Minimum high school education required, higher degree preferable.
• Prior 1-year experience as barista is required
• Ability to use POS/MICROS would be an advantage