Associate Software Developer

DXC Technology Morocco; Riyadh; Presencial; SAR 180 000 - 240 000; Tempo integral

Resumo da oferta

DXC Technology is seeking an experienced Charles River Analyst to join our Riyadh team for a maintenance project for a large customer in KSA. The role focuses on first-line technical and functional support of the Charles River Investment Management System, with duties spanning front- and back-office support, technical maintenance, and involvement in key change initiatives for the bank.

The ideal candidate has at least 7 years of Charles River Functional Support experience and can create concise

Qualificações

• At least 7 years of working experience in Charles River Functional Support.
• Provides technical and business support for the Charles River Investment Management System.
• Provide first line technical support for product lines for Technical Support Field Support and customers.
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.
• Analysis maps and adapts product functions and workflows to client needs.

Responsabilidades

• Provides technical and business support for the Charles River Investment Management System.
• Provide first line technical support for product lines for Technical Support Field Support and customers.
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.
• Analysis maps and adapts product functions and workflows to client needs.
• Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.

Conhecimentos

Charles River support

Technical support

Business analysis

Troubleshooting guides

Ferramentas

Charles River Investment Management System

Descrição da oferta de emprego

Project Description

We are looking for an experienced Charles river Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA You will be responsible for first-line technical and functional support of the CR application and associated technical services The role involves user support across the front and back offices technical maintenance of the application and involvement in the delivery of key change initiatives for the bank

Responsibilities

• Provides technical and business support for the Charles River Investment Management System
• Provide first line technical support for product lines for Technical Support Field Support and customers
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries
• Analysis maps and adapts product functions and workflows to client needs
• Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River
• Proactively manage risk meet all policy and compliance requirements perform controls adhere to Process and Procedures pertinent to role and expedite events issues or breaches as they are identified risk accountability forms part of all roles as everyone is responsible for managing risk and compliance
• Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation bank standards and internal operating policies and procedures

Mandatory skillset

• At least 7 years of working experience in Charles River Functional Support
• Provides technical and business support for the Charles River Investment Management System
• Provide first line technical support for product lines for Technical Support Field Support and customers
• Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries
• Analysis maps and adapts product functions and workflows to client needs
• Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.