Associate Credit Services Representative

Medtronic; Remote; SAR 60,000 - 80,000; Full time

Job summary

A global healthcare technology leader in Saudi Arabia is looking for a Credit and Collection Officer to safeguard financial health through credit analysis and client relationships. This role includes managing collections across Saudi and Gulf countries, and requires a background in accounting or business administration. Ideal candidates will have 3+ years in healthcare, be fluent in Arabic and English, and have strong communication skills. Join a committed team and benefit from a competitive salary and flexible benefits package.

Benefits

Competitive salary

Flexible benefits package

Short-term incentive plan

Qualifications

• A minimum of 3 years of experience in healthcare companies is preferred, especially with NUPCO.
• Experience preparing financial reports and handling customer queries.
• Ability to work independently with a high standard of work ethic.

Responsibilities

• Analyse credit applications and assess risks.
• Build strong client relationships to ensure timely collections.
• Manage collections activities across Saudi and Gulf countries.

Skills

Arabic speaking

Good command of English

Excellent oral and written communication

Problem identification and resolution

Computer literacy

Education

Accounting or business administration background

Tools

Microsoft Excel

Outlook

SAP

FSCM

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

As a Credit and Collection Officer, you will be essential in safeguarding our company’s financial health. Your role involves analysing credit applications, assessing risks, and building strong client relationships to ensure timely collections. With your skills, you’ll turn challenges into opportunities, making a direct impact on our growth and stability. Join us and be a vital part of a team that values proactive strategies and diligent efforts in achieving our financial goals. Travel is required at 30%.

Responsibilities may include량 the following and other duties may be assigned:

• Interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution.
• Responsible for all Saudi & Gulf countries collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, proper account reconciliation, timely escalationFormal of disputes and collection issues through leverage of professional relationships with internal and external customers.
• Preparing财政 delegations needed for the collection agency to be able to proceed with the collection activities.
• Ensure unallocated cash is regularly followed up and queries are timely actioned.
• Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact.
• Reviewing new customer creation forms, adding the necessary credit data and connect with the responsible team to ensure timely creation of new customers.
• Preparing reports to aid management and perform account and customer reconciliations as necessary.

Required Knowledge and Experience

• Accounting or business administration background.
• Knowledge of customer’s collection processes.
• A minimum of 3 years of experience in healthcare companies is preferred, especially with NUPCO.
• Arabic speaker and good command on English language.
• Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
• Computer literate and previous experience with Microsoft Excel (intermediate level), Outlook, and ideally Access is essential.
• Ability to identify problems, find appropriate solutions and followейчас procedures and guidelines to successfully maintain a standard required.
• Ability to work independently, with initiative, self-motivation and high standard of work ethic.

Experience with SAP and FSCM would be a plus.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor,$b to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity zaten.