Aftersales Data Insights Pro

Petromin Corporation; Jeddah; On-site; SAR 89,000 - 156,000; Full time

Job summary

Petromin Corporation is seeking an Aftersales Data Analyst to transform aftersales data into actionable insights. You will build daily, weekly, and monthly performance reports, analyze purchase frequency trends across models, and apply statistics and ML techniques to drive decisions.

You’ll create dashboards and visuals using Power BI and SQL-based workflows, collaborating with SMEs to ensure data quality. Responsibilities include delivering concise analyses to senior management, adapting to

Qualifications

• Bachelor’s degree in Computer Science or Business Administration.
• Google Data Analytics Professional Certification; CAAP - Certified Automotive Aftermarket Professional.
• Minimum 3 years experience in data analysis, preferably in the automotive industry.

Responsibilities

• Develop insightful daily, weekly, and monthly reports on aftersales performance metrics, including appointment tracker data and productivity in accordance with defined KPIs.
• Analyze vehicle purchase frequency trends, identifying patterns and correlations across different models and car types.
• Perform exploratory data analysis to uncover hidden patterns, trends, and relationships within complex datasets.
• Utilize advanced statistical methods and machine learning techniques to extract actionable insights from aftersales data, empowering informed decision-making.
• Create compelling data visualizations, dashboards, and reports to effectively communicate findings to stakeholders at all levels.
• Deliver clear, concise, and regular (weekly and monthly) analyses and reports to senior management, fostering data-driven decision-making.
• Demonstrate proficiency in a range of technical skills, including Power BI, Advanced Excel, data dash boarding tools, SQL and Python. Utilize these skills to extract, manipulate, and analyze large datasets.
• Compile and enter data from various sources, including databases and collaborating with subject matter experts (SMEs) to leverage their business knowledge and enrich data analysis.
• Troubleshoot and validate data and reports, proactively identifying and resolving inconsistencies; Take ownership of ensuring data quality and finding solutions to emerging challenges.
• Adapt quickly to changes in reporting procedures, ensuring all reports remain current, relevant, and aligned with evolving business needs.

Skills

Power BI

Advanced Excel

SQL

Python

Data visualization

Education

Bachelor's degree in Computer Science or Business Administration

Google Data Analytics Professional Certification

CAAP - Certified Automotive Aftermarket Professional

Tools

Dashboards tools

Job description

Petromin Corporation is seeking an Aftersales Data Analyst to transform aftersales data into actionable insights. You will build daily, weekly, and monthly performance reports, analyze purchase frequency trends across models, and apply statistics and ML techniques to drive decisions.

You’ll create dashboards and visuals using Power BI and SQL-based workflows, collaborating with SMEs to ensure data quality. Responsibilities include delivering concise analyses to senior management, adapting to