Administration and Support Services Manager

Talaat Moustafa Group Saudi; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading real estate development company in Saudi Arabia is seeking an experienced Administration and Support Services Manager to oversee the operation and maintenance of physical facilities. The successful candidate will lead a team, manage vendors, and ensure that all systems are compliant with safety and health regulations. With a minimum of 10 years of experience in facilities management and strong leadership skills, this role promises to deliver significant value to the organization. Full-time position with a mid-senior level requirement.

Qualifications

• Minimum 10 years of experience in facilities management or related field.
• At least 2 years in a supervisory or management role.
• Familiarity with HVAC, electrical and plumbing systems.

Responsibilities

• Lead and supervise maintenance and facilities staff.
• Oversee day-to-day maintenance operations of facilities.
• Manage external vendors and ensure compliance with SLAs.

Skills

Team management

Vendor management

Problem-solving

Organizational skills

Project management

Education

Bachelor’s degree in Facilities Management, Business Administration, Engineering or related field

Facilities Management Professional certification (FMP)

Tools

Facilities management software (CMMS)

MS Office

Job description

Administration and Support Services Manager

Job Summary: Support Services Manager is responsible for overseeing the operation, maintenance, and improvement of the organization's physical facilities. This role ensures that buildings and infrastructure are properly maintained, safe, and compliant with regulations. The manager will lead a team of maintenance professionals, coordinate facilities‑related services, manage vendors, and implement cost‑effective strategies for facilities management, aiming to optimize performance, safety, and functionality.

Responsibilities:

• Lead and supervise a team of maintenance and facilities staff, ensuring high standards of performance, safety, and efficiency.
• Create work schedules, allocate resources, and ensure adequate staffing for daily operations and emergency response.
• Oversee the day‑to‑day maintenance operations of all facilities, including HVAC, plumbing, electrical systems, lighting, cleaning, and other infrastructure needs.
• Troubleshoot and resolve facility‑related issues such as equipment failures, repairs, and urgent maintenance needs in a timely and cost‑effective manner.
• Ensure all building systems (e.g., electrical, plumbing, HVAC) are functioning according to standards and regulations.
• Manage external vendors and contractors for specialized services (e.g., janitorial services, security, landscaping), ensuring contracts are executed efficiently and within budget.
• Monitor vendor performance and ensure compliance with service level agreements (SLAs), quality standards, and safety regulations.
• Ensure compliance with all relevant health, safety, and environmental regulations (e.g., OSHA, fire safety codes, building codes) within the facilities.
• Conduct safety inspections, risk assessments, and safety drills to ensure a safe working environment.
• Develop and manage the facilities and maintenance budget, ensuring cost‑effective use of resources.
• Maintain accurate records of maintenance activities, repair logs, inspections, and compliance reports.
• Coordinate with other departments to ensure facilities meet operational needs, including IT, operations, and human resources.
• Communicate facility‑related policies and procedures clearly to employees and external contractors.

Qualifications:

• Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field. A relevant certification (e.g., Facilities Management Professional – FMP) is a plus.
• Minimum 10 years of experience in facilities management, maintenance, or a related field, with at least 2 years in a supervisory or management role.
• Proven experience in managing a team, vendor relationships, and maintenance operations.
• Familiarity with building systems (HVAC, electrical, plumbing, etc.) and maintenance best practices.
• Strong leadership and management skills with the ability to motivate and develop teams.
• Excellent organizational and project management skills, with a keen attention to detail.
• Knowledge of building systems, maintenance procedures, and safety regulations.
• Proficiency in facilities management software (e.g., CMMS systems), MS Office, and other relevant tools.
• Strong problem‑solving and troubleshooting skills.
• Ability to manage budgets, negotiate contracts, and optimize resources.
• Facilities Management certification (e.g., FMP, CFM, or similar) preferred.
• OSHA certification or knowledge of health and safety regulations is a plus.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Human Resources