Account Solution Engineer

Salesforce; Riyadh Region; On-site; SAR 80,000 - 120,000; Full time

Job summary

A leading software firm is seeking an Account Solution Engineer to enhance customer experience through solutions. The role involves collaboration in the sales cycle, delivering innovative Salesforce solutions, and understanding customer needs. Candidates must have strong Salesforce experience, be fluent in Arabic and English, and possess excellent communication skills. This full-time position offers opportunities for professional growth and development within a dynamic team environment.

Qualifications

• Hands-on solid Salesforce experience required.
• Fluency in both Arabic and English.
• Background in solution engineering or consultancy.
• Strong communication and time management skills.
• Ability to work collaboratively in dynamic environments.

Responsibilities

• Lead the solution cycle through collaboration with teams.
• Establish Salesforce’s product as the best solution.
• Develop and deliver innovative custom solutions.
• Participate in training and certifications to maintain knowledge.
• Respond efficiently to RFPs and lead the technical side of sales.

Skills

Salesforce experience

Fluency in Arabic and English

Implementation of Digital Transformation strategies

Interpersonal communication and relationship skills

Time management skills

Teamwork in dynamic environments

Inquisitiveness

Ability to explain ideas clearly

Job description

Account Solution Engineer at Salesforce

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description

As an Account Solution Engineer, also known as a “Presales Consultant,” “Sales Consultant,” “Pre-Sales Engineer,” “Sales Engineer” or “SE,” you will be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.

You will collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you will present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products, including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications

• Must have hands‑on solid Salesforce experience.
• Must have fluency in both Arabic and English.
• Experience implementing Digital Transformation strategies and delivering increased success to customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energizing environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and understand why and how things happen.
• Good at searching out information and experimenting; loves to concentrate on a particular topic and tackle puzzles.
• Good at explaining ideas and finding ways to keep people’s attention.
• Willing and able to travel occasionally.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer work, etc.).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future — and to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Software Development, IT Services and IT Consulting, and Technology, Information and Internet

Location

Riyadh, Saudi Arabia