Waiter - Hospitality

Power Holding; Qatar; Vor Ort; QAR 167.000 - 301.000; Vollzeit

Zusammenfassung

Power International Holding (PIH) is seeking an experienced Waiter - Hospitality to lead and optimize hospitality operations, ensuring alignment with standards, objectives, and regulatory requirements. You will drive performance, coordinate activities, and maintain high-quality service delivery across teams and contractors.

Collaborating with internal departments, clients, and stakeholders, you will strive for continuous improvement, cost efficiency, and compliance, while upholding safety and

Qualifikationen

• Strong understanding of operational requirements and regulatory expectations within hospitality.
• Advanced knowledge of service operations processes, documentation, reporting systems, and operational controls.
• Experience coordinating cross-functional teams, contractors, clients, and stakeholders in fast-paced environments.

Aufgaben

• Operational Management: Manage day-to-day service operations within hospitality to ensure efficiency, compliance, and targets.
• Planning and Coordination: Schedule, manpower, materials, contractors, and activities to meet timelines.
• Stakeholder Engagement: Liaise with internal teams, suppliers, clients, and operations to ensure smooth communication and issue resolution.
• Compliance and Governance: Ensure adherence to company policies, regulatory standards, HSE requirements, and best practices.
• Performance Monitoring: Track KPIs, service standards, and quality benchmarks; implement corrective actions.
• Reporting and Documentation: Prepare reports, records, cost analyses, and presentations for decisions and audits.
• Resource Optimization: Improve productivity and reduce waste through efficient use of resources.
• Risk and Issue Management: Identify risks and mitigate to minimize impact.
• Quality Assurance: Support QA/QC procedures to meet expectations.
• Continuous Improvement: Drive process enhancements and digital initiatives.

Kenntnisse

Sector Operations Knowledge

Tech & Ops Expertise

Stakeholder Coordination

Systems & Reporting

Problem Solving

Jobbeschreibung

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The Waiter - Hospitality provides operational, technical, and functional leadership across hospitality activities while ensuring alignment with organizational standards, business objectives, and regulatory requirements. The role is responsible for driving performance, coordination, compliance, stakeholder engagement, and service delivery within the service operations function. The position supports continuous improvement initiatives, cost optimization, operational efficiency, and quality outcomes while collaborating closely with internal teams, contractors, clients, and business stakeholders.

Job Responsibilities 1

• Operational Management: Manage day-to-day service operations activities within the hospitality environment to ensure efficient execution, compliance with procedures, and achievement of operational targets while maintaining service quality and productivity standards.
• Planning and Coordination: Coordinate schedules, manpower, materials, contractors, and operational activities to ensure timely completion of tasks, projects, and deliverables in line with approved timelines and business requirements.
• Stakeholder Engagement: Liaise with internal departments, consultants, suppliers, subcontractors, clients, and operational teams to ensure smooth communication, issue resolution, and alignment on technical and operational requirements.
• Compliance and Governance: Ensure compliance with company policies, contractual obligations, regulatory standards, HSE requirements, and industry best practices applicable to the hospitality sector.
• Performance Monitoring: Monitor operational KPIs, productivity, service standards, and quality benchmarks while identifying gaps, implementing corrective actions, and driving continuous improvement initiatives.
• Reporting and Documentation: Prepare operational reports, technical records, progress updates, cost analyses, and management presentations to support decision-making, audit readiness, and business transparency.
• Resource Optimization: Support efficient utilization of manpower, equipment, budgets, materials, and operational resources to improve productivity, reduce waste, and optimize operational costs.
• Risk and Issue Management: Identify operational risks, technical challenges, delays, and performance issues while implementing mitigation measures and escalation processes to minimize business impact.
• Quality Assurance: Support the implementation of quality assurance and quality control procedures to ensure services, deliverables, and operational outputs meet company and client expectations.
• Continuous Improvement: Contribute to process enhancements, digital initiatives, workflow optimization, and operational excellence programs to improve efficiency, service delivery, and overall business performance.

Job Knowledge & Skills

• Sector Operations Knowledge: Strong understanding of operational requirements, standards, workflows, and regulatory expectations within the hospitality sector.
• Technical and Functional Expertise: Advanced knowledge of service operations processes, documentation, reporting standards, systems, and operational controls relevant to the role.
• Stakeholder Coordination: Ability to manage cross-functional communication, contractor coordination, client engagement, and team collaboration within fast-paced operational environments.
• Systems and Reporting: Proficiency in ERP systems, reporting tools, Microsoft Office applications, operational dashboards, and performance tracking methodologies.
• Problem Solving and Decision Making: Strong analytical, organizational, and decision-making capabilities with the ability to resolve operational issues and support business continuity.

Job Experience

• Industry Experience: Proven experience within the hospitality sector handling operational, technical, project, or functional responsibilities related to the role.
• Operational Coordination Exposure: Demonstrated experience coordinating teams, contractors, stakeholders, resources, and service delivery activities within complex operational environments.
• Compliance and Performance Management: Experience supporting KPI management, reporting, process improvement, quality compliance, and operational efficiency initiatives.