Till Assistant

Qatar Airways; Doha; On-site; QAR 60,000 - 80,000; Full time

Job summary

Qatar Airways Group in Doha is seeking a friendly Cashier to handle cash and card sales at Qatar Duty Free Company retail shops, providing excellent service to maximize shop performance. You will process transactions at the POS, follow packing SOPs, scan products, and maintain a tidy counter area while answering customer queries and supporting end-of-shift cash closing.

Entry-level role with basic literacy and numeracy; preferred experience in retail or customer service; join our dynamic global

Qualifications

• Basic Literacy and Numeracy skills.
• English communication skills with Entry level roles - no prior job-related work experience.
• Preferred: Previous Retail and/or Customer Service experience.

Responsibilities

• Process card and cash transactions on the POS in accordance with SOPs.
• Follow the STEB procedure to pack items.
• Scan QDFC products at POS machines.
• Sell push lines items at the POS.
• Serve customers with kindness and respect at the POS.
• Keep the POS area neat and tidy.
• Answer basic questions from customers about QDF stores or airport amenities.
• Carry out end-of-shift cash closing steps and submit to cash office.
• Perform other department duties as directed by Head of Department.

Skills

English proficiency

Basic PC skills

Interpersonal skills

Product knowledge

Customer service

Job description

- Closing Date: 2026-11-11

About the role:

Undertake all cash desk sales activities in the shop and provide the best possible customer service in order to maximize sales opportunities within Qatar Duty Free Company retail shops

Responsibilities

Process card and cash transactions on the POS in accordance with company SOPs.

Follow the Security Tamper Evident Bag (STEB) procedure to correctly pack items.

Scan QDFC products correctly at POS machines.

Sell push lines items at the POS.

Serve customers at the POS with kindness and respect.

Keep the POS area neat and tidy.

Answer basic questions from customers on products or provide any other general information about QDF stores or airport amenities.

Carry out the end-of-shift cash closing steps. Put cash in the cash bag, seal the cash bag and submit to the cash office in HIA.

Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what's never been done before.

A successful candidate should possess:

Basic Literacy and Numeracy skills, English communication skills with Entry level roles - no prior job-related work experience

Preferred

Previous Retails and or Customer Service experience

Job Specific Skills:

- Command of English language
- Basic PC skills
- Good interpersonal/customer service skills.
- Basic product knowledge.
- Be pleasant and approachable

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before. So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.