Store Director: Lead Retail Excellence & Growth

Sephora; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Sephora Doha seeks an experienced Store Director to lead the team and deliver an exceptional customer experience while driving sales and profitability. The role focuses on building a high-performing management team, maintaining Sephora standards, and ensuring compliance with operational guidelines.

The ideal candidate has 7–8 years of store management experience, a Bachelor's degree, and strong leadership and coaching skills.

Qualifications

• Bachelor's degree required.
• 7–8 years of experience in store management.
• English – advanced; Arabic a plus.

Responsibilities

• Embody Sephora Attitude and lead by example.
• Provide support to the team to ensure client satisfaction.
• Coach and train staff to hit commercial and operational KPIs.
• Lead floor segments and ensure the floor is covered.
• Motivate staff to deliver an addictive, elevated customer experience.
• Collaborate with Training Department to promote Beauty Services.

Skills

Store leadership

Customer service

Coaching & training

Sales leadership

Digital tools adoption

Education

Bachelor's degree

Job description

Sephora Doha seeks an experienced Store Director to lead the team and deliver an exceptional customer experience while driving sales and profitability. The role focuses on building a high-performing management team, maintaining Sephora standards, and ensuring compliance with operational guidelines.

The ideal candidate has 7–8 years of store management experience, a Bachelor's degree, and strong leadership and coaching skills.